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Hosam Al Mazyad, Key Account Manager

Hosam Al Mazyad

Key Account Manager·Saudi Telecom

Saudi Arabia

Master's degree, Executive MBA

Work experience

Total years of experience: 14 years, 10 months

Key Account Manager

November 2017 - Present

Saudi Telecom

Riyadh, Saudi Arabia

November 2017 - Present

• Manage and maintain relationship with Government Key Accounts.
• Understand customers’ requirements and propose appropriate solutions.
• Manage customers’ requirements in line with availability of services and resources internally within STC.
• Ensure all customers concerns and complaints rising from existing services are resolved in timely manner and in line with customers’ expectations.
• Market and generate demand for upcoming innovative product and services of STC within my accounts.
• Manage customers’ expectations to ensure their satisfaction.
• Meet and exceed personal and departmental sales target.
• Ensure that STC is the preferred partner of choice for all ICT related services required by my accounts.
• Working closely with the Sales Director to prospect, pitch & close new businesses.
• Organising weekly team meetings, sales reports and sales forecasting with Directors and Sales Managers.
• Generating the Sales VP B2B Annual Operation Plan on the GM level.

Company industry:
Telecommunications
Job role:
Sales

Senior Sales Supervisor

August 2014 - November 2017

Saudi Telecom Company - STC

Riyadh, Saudi Arabia

August 2014 - November 2017

Company industry:
Telecommunications
Job role:
Sales

Instrument Design Engineer

October 2011 - June 2014

SAMSUNG ENGINEERING

Jubail, Saudi Arabia

October 2011 - June 2014

Assigned to Instrumentation, in the Power Plant Engineering Dept. for the ARAMCO SHAYBAH Project, Package #3 at SAMSUNG Global Engineering Center (GEC) in Seoul, South Korea, and completed the following tasks:
• P&ID.
• Index Tags.
• Vendor prints check up.
• RFQ's.
• TBE.
• Data-Sheets Issuing.
• Responsible for INtools, SmartPlant Instrumentation database for the package(develop/issue):
- DataSheets.
- Instruments Index.
- Instrument Data Schedule
- Instruments Wiring and Connections (Cables, Junction Box, Marshaling, Control Panels, DCS and ESD).
- Drawings (ILD & ISD, Wiring Diagrams).

On site construction tasks
• Finalise and close off the design phase drawings and documentation with the client.
• Instruments location confirmation.
• Pre-commissioning: Instruments Testing & Calibration.
• Safety walk-through.

Company industry:
General Engineering Consultancy
Job role:
Engineering

Internship

April 2011 - June 2011

Advanced Communication and Electronic Systems (ACES)

Riyadh, Saudi Arabia

April 2011 - June 2011

Planning, Designe, and Implemntation for indoor mobile networks -In Bulding Solutin-

Company industry:
General Engineering Consultancy
Job role:
Engineering

Education

Al Yamamah University

May 2018

May 2018

Master's degree, Executive MBA

Saudi Arabia

(2nd honour degree)

INSEEC

May 2018

May 2018

Master's degree, MBA

Saudi Arabia

(2nd honour degree)

Washington State University Pullman

May 2018

May 2018

Higher diploma, Entrepreneurship

Saudi Arabia

(2nd honour degree)

King Saud University

June 2011

June 2011

Bachelor's degree, Electrical Engineering, Communication & Electronics

Saudi Arabia

Skills

p&id
Expert
p&id
Expert
RFQ
Expert
RFQ
Expert
ESD
Expert
ESD
Expert
DCS
Expert
DCS
Expert
SPI
Expert
SPI
Expert
Labview
Beginner
Labview
Beginner
TEMS
Intermediate
TEMS
Intermediate
MatLab
Intermediate
MatLab
Intermediate
Ms Ofiice
Expert
Ms Ofiice
Expert
Intools SPI (Smart Plant Instrumentation)
Expert
Intools SPI (Smart Plant Instrumentation)
Expert
SPI
Expert
SPI
Expert
DCS
Expert
DCS
Expert
ESD
Expert
ESD
Expert
RFQ
Expert
RFQ
Expert
p&id
Expert
p&id
Expert

Languages

English
Expert
Korean
Intermediate

Hobbies

  • Traveling and Exploring, Reading books and sports in general