Hosam Al Mazyad

• Manage and maintain relationship with Government Key Accounts.
• Understand customers’ requirements and propose appropriate solutions.
• Manage customers’ requirements in line with availability of services and resources internally within STC.
• Ensure all customers concerns and complaints rising from existing services are resolved in timely manner and in line with customers’ expectations.
• Market and generate demand for upcoming innovative product and services of STC within my accounts.
• Manage customers’ expectations to ensure their satisfaction.
• Meet and exceed personal and departmental sales target.
• Ensure that STC is the preferred partner of choice for all ICT related services required by my accounts.
• Working closely with the Sales Director to prospect, pitch & close new businesses.
• Organising weekly team meetings, sales reports and sales forecasting with Directors and Sales Managers.
• Generating the Sales VP B2B Annual Operation Plan on the GM level.

Assigned to Instrumentation, in the Power Plant Engineering Dept. for the ARAMCO SHAYBAH Project, Package #3 at SAMSUNG Global Engineering Center (GEC) in Seoul, South Korea, and completed the following tasks:
• P&ID.
• Index Tags.
• Vendor prints check up.
• RFQ's.
• TBE.
• Data-Sheets Issuing.
• Responsible for INtools, SmartPlant Instrumentation database for the package(develop/issue):
- DataSheets.
- Instruments Index.
- Instrument Data Schedule
- Instruments Wiring and Connections (Cables, Junction Box, Marshaling, Control Panels, DCS and ESD).
- Drawings (ILD & ISD, Wiring Diagrams).

On site construction tasks
• Finalise and close off the design phase drawings and documentation with the client.
• Instruments location confirmation.
• Pre-commissioning: Instruments Testing & Calibration.
• Safety walk-through.

Planning, Designe, and Implemntation for indoor mobile networks -In Bulding Solutin-