Noc Engineer
Solutions by stc
مجموع سنوات الخبرة :6 years, 0 أشهر
Working with STCS on "Dammam7" project, which is one of the top ten most powerful supercomputers in the world. I monitor and analyze problems, perform troubleshooting and incident response on the system, communicate with site technicians and track problems through to resolution.
Diagnosing hardware and software faults and solve technical and applications problems, either over the phone or in person.
Resolving network issues, configuring operating systems and using remote desktop connections to provide immediate technical support.
Manage the organization's G-Suite account.
Document work: such as system configurations, updates, new procedures or policies.
Manage IT projects.
Provide IT orientation guidelines for new employees.
Assist faculty and students with Media Labs connectivity, and technical issues.
Assist students in using Network equipment such as servers, routers, and switches.
Bachelor of Information Technology (IT)