حسام سعيد

Company: Capgemini Location: Dubai - UAE
Role: Senior Business Analyst /
Product Owner
Date: June 2021
• Project: TAMM
• Engaging with various stakeholders (Senior Executives, IT Managers, Business Users, Development Leads)
• Responsible for analyzing enhancement requests for 13 Government entities electronic services boarded on TAMM platform
• Leading & identifying the Digital Committee Quality Measurement Standards
• Daily interaction with internal teams (development, quality & project management)
• Managing and prioritizing the product backlog
• Prioritizes and maintains the sprint backlog for assigned products, balancing the requirements of stakeholders.
• Understanding strategies and relating them to business requirements.
• Serving as a liaison between product and development and was always accessible to development to answer questions.
• Working with cross-functional teams and various stakeholders, including incident managers, design/user experience, engineering, and user enablement
• Working in an Agile environment and continuously reviews the business needs, refines priorities, outlines milestones and deliverables, and identifies opportunities and risks.

• Applying previous experience in the current running project(s) to ensure project success by delivering
solid requirements and analysis
• Conducting proper Gap/Impact analysis on products/systems that facilitate efficient electronic services and smart work practices for selection, to execute multi-million USD projects.
• Acting as a single point of contact between business, development, project management, senior management, quality teams, etc to understand every business requirement and produce innovative technological solutions.
• Participating in feasibility studies with rest of business development team.
• Using different variety of team collaboration, requirements and modelling tools like: TFS (Team Foundation Server for agile methodologies), IBM DOORS (Dynamic Object-Oriented Requirements System), JIRA (For Agile Software Development), VISIO (for UML modelling and context diagramming)

KSA E-Government Owned Software Company (Outsourced Temp Project): Raqmiyat (www.raqmiyat.com) with Elm Software (www.elm.sa)
Working in E-Government in KSA for Ministry of Housing (MOH), a national project, analyze programs and systems that facilitate efficient electronic services and smart work practices right from planning and designing to support and execution.
Enable innovative technological solutions, transform traditional e-government & public services in accordance with today’s modern lifestyles from IT perspective.
Acting as a single point of contact between business, development, project management, senior management, quality teams, ensuring every business requirement is communicated/transferred/documented successfully, with gap/impact analysis is covered with Business team.
- Understanding business requirements and translate it to software requirements
- Gap analysis for business requirements, introducing business/technical solutions
- Producing fully functional software requirements specifications (SRS) for development team & quality team to enhance implementation of e-government services and solutions
- Create user acceptance test plans, review system requirements and verify that all Business requirements have been implemented through the selected solution
- Future vision for current project(s)/product(s)

My role in the current running project is analyzing 12 business modules varying from user-system modules to system-system modules, covering all aspects of the project, including billing and payments modules, integration with 3rd party systems/institutes (including integration with SADAD E-Payment Gateway), Partner Bank Integration, contract management and other modules.

Analyzing the organization and design of businesses, the interpretation of business rules and requirements for technical systems, responsibility for investigating business systems, identifying options for improving business systems and bridging the needs of the business with the use of IT.
Recommend solutions that enable the organization to achieve its goals.
Uniquely placed to provide a strong link between the Business Community and Software Team.
Preparing clear product scope for all involved parties.
Covering impact analysis and integration points with different applications.
Working with Information Technology to improve the quality of the products and services being delivered by the Software Team.
Eliciting, managing and communicating the company’s business needs and requirements.
Manage conflicts, issues and changes in order to ensure that Business Strategy and Business Development members and Systems Development members remain on agreement on the business needs and requirements.
Assist in B2B analysis, using pentaho/kettle, defining integration mapping solutions and related data models, define expected integration issues that might face technical teams.

Team Leader/System Analyst, includes previous working tasks plus:
* Scrum Master
* Guiding technical teams to technical approaches & creating technical solutions
* Evaluate new technical team members
* Assigning and monitoring and assisting other team members
* Creating system analysis documents and SRS according to business requirements

Telecom department responsible on all telecom solutions provided for DSL & Leased line& HDM business process, according to SID framwework(Shared Information Data) model and eTom (enhanced telecom operation map) compliances.

A US based Software Company specified in developing new services for the US market.
Worked in the internal site for managing business for small & mid-size companies, integrating CRM 3.0 with our custom applications.

• Coding business requirements
• Communicating with QC team to confirm testing phase success
• Performing Unit/white testing
• Tools used: C#/Asp.net (2.0 & 3.0), SQL server 2005, Visual Source Safe, TFS 2005, CRM 3.0 web integration with our web services

HR System for Ministry of Finance:
Analyzing and developing HR system for ministry of finance:
- Making interviews with main stakeholders in the ministry
- Documenting overall business process flow
- Developing HR system (recruitment - interpersonal - training - Time attendance)
- Testing developed applications