IT Manager
Gulf Stevedoring Contracting Co. (Member of Gulftainer Group)
Total years of experience :29 years, 5 Months
• Prepare and execute company IT plans, lead company IT infrastructure, and coordinate ERP projects.
• Generate, implement, and improve company working cycles and policies, maintain effective communication with third parties, and participate in the preparation of group IT plans and projects.
• Successfully prepared and executed company strategic plans, led company projects from Plan to Go-Live, worked closely with decision-makers to improve company outcomes and policies.
• Delivered effective communication with third parties, including governmental and private clients.
• Led IT plans, working closely with internal and external stakeholders to meet organizational goals.
• Utilized business and technical strategies to prepare short-term and long-term plans, creating new IT policies and roles while enhancing existing procedures.
• Led strategic projects from Plan to Go-Live implementation, working closely with decision makers to identify, recommend, develop, implement, and support cost-effective technology solutions.
• Partnered with vendors to secure all IT-related materials, equipment, devices, and services.
• Developed consistent and continuous communication with clients.
• Collaborated with IT teams to lead and oversee the following: network architecture and infrastructure, servers, applications performance, security levels, email services, PABX stability, and recovery solutions.
* Assisting in any IT activity if required.
* Analyze requirements, and develop solutions for SW related issues.
* Monitor SW on-going activities.
* Helping in procuring IT related materials, and equipments.
* Assisting in evaluation of the IT team
• Managed SW development, testing, and installation. Analyzed customer requirements, answering inquiries and resolving questions quickly and effectively.
• Ensured superior customer satisfaction throughout tenure within the organization.
• Developed and evaluated the SW developing team and assisted with preparing strategic plans.
* Analysing customer requirements
* Involved in developing Financial Packages and customised SW
With degree of honor