Logistics Manager
Lufthansa Cargo AG
Total years of experience :29 years, 2 Months
Cairo Airport Cargo Company (CACC) Jan 2011-Present
Logistics Manager
o Implemented of a new handling concept utilizing roller beds and castors working on reducing cycle time and running cost, increasing handling quality and profitability.
o Explored new resources for additional revenue.
o Created the company handling manual with all related handling processes and quality management system.
o Established of a sophisticated staff evaluation system with an efficient appraisal system and goal setting process.
o Managed more than 250 staff members in different logistics and handling equipment maintenance fields
o Participated in interviewing new personnel within the enrolment process.
➢ Reduced operational unit cost by 20% within the 1st operational year
➢ Increased profitability by 6% in the 1st operational year
➢ Increased quality standards to an average of 99.3% for truck waiting and unloading time
➢ Increased equipment and cool room performance standards to average of 99.4%.
Lufthansa Cargo AG Jan 2002- 2011
District Manager Logistics
o Set responsibilities and job description included handling supervision and customer service
o Became an expert at problem solving and dealing with customer complaints
o Controlled staff qualifications as per IATA requirements
o Adopted TSA and DfT requirements for operational security
o Handled more than 12 Carriers, attending to their safety and security requirements and handling manuals
o Responsible for tonnage and revenue targets fulfilment
o Follow up proper acceptance, loading and transport plan for all cargo segments (i.e. Live Animals, Vehicles, Dangerous Goods, Perishables, Valuables, .etc.)
o Received a recognition from Lufthansa Cargo as best individual performer in 2003, as a result of high quality of performance
o Received a recognition from Lufthansa Cargo for the best Unit Cost station within Africa
Key Atchievements: ➢ Streamlined operational standards among all stations within north and north east African regions
➢ Increased C2K quality standards with an average performance of 99.8%
➢ Succeeded to reduce gross unit cost with 12% and received Lufthansa Cargo area management recognition for this achievement
➢ Introduced the handling concept for others which lead to changing of handling from cost center to a profit center
M.V. SC (Microbiology), 1989
Cairo University, Cairo Egypt B.A., Veterinary Medicine, 1983