IT Supervisor
DSG YAPI SAN TIC.ANONIM.SIRKTI
Total years of experience :11 years, 10 Months
-Directing the WORK of information technology personnel, setting priorities and coordinating their activities
-Evaluating and verifying employee performances through performance evaluation techniques
-Identifying and ensuring staff development programs
-installing and configuring computer hardware, software, systems, networks, printers and scanners
-monitoring and maintaining computer systems, networks & CCTV Camera .
-Equipment repair, repair for remedy failures, cable replacement and repair, replacement of information TECHNOLOGY components
-Diagnosing and resolving problems with malfunctioning components.
-Implement, maintain and monitor all necessary hardware and networks to provide services to the company.
-Oversee all operational services for CORPORATE systems.
-Responsible for the availability of IT systems and PROCEDURES to optimize the availability of services.
- Plan, organize and MANAGE IT regional staff, overall operations to ensure the stable and secure operation of the IT infrastructure.
- Implementing, preventive and corrective solutions using the right tools.
- Assisting the IT MANAGER to establish security strategies related to all IT infrastructures.
-Supervise and coordinate regional resources and IT engineers.
-installing and configuring computer hardware, software, systems, networks, printers and scanners
-monitoring and maintaining computer systems and networks .
-talking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues .
-troubleshooting system and network problems and diagnosing and solving hardware or software faults.
-providing support, including PROCEDURAL documentation and relevant reports .
-following diagrams and written instructions to repair a fault or set up a system.
-supporting the roll-out of new applications.
-setting up new users' ACCOUNTS and profiles and dealing with password issues.
-responding within agreed time limits to call-outs.
-WORKING continuously on a task until completion (or referral to third parties, if appropriate).
-prioritising and MANAGING many open cases at one time.
-rapidly ESTABLISHING a good working relationship with customers and other professionals, e.g., software developers.
-deliver instructor led ICDL & CCNA sessions, monitor student progress during training, provide support and advice to enable the student to become a competent user of the packages taught .
- Develop or enhance the ICDL & CCNA training documentation to support in-house and at client site training events.
- Service and support the computers used to train the practical ICDL & CCNA courses .
- Teaching & training .
- Prepare outlines & course design.
- Prepare Reports and Evaluations for learners .
- Motivating and engaging students in meaning learning and growth
- Building and maintaining positive relationships with students .
-installing and configuring computer hardware, software, systems, networks, printers and scanners
-planning and undertaking scheduled maintenance upgrades
-talking to clients and computer users to determine the nature of problems
-responding to breakdowns
-investigating, diagnosing and solving computer software and hardware faults
-repairing equipment and replacing parts
-supervising junior engineering and technical staff
-agreeing timescales
-obtaining replacement or specialist components, fixtures or fittings
-checking computer equipment for electrical safety
-maintaining records of software licences
-Diagnosing and solving hardware/software faults.
-Monitoring and maintaining the computer systems and networks .
-setting up new users' ACCOUNTS and profiles and dealing with password issues.
-talking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues
-installing and configuring computer hardware, software, systems, networks, printers and scanners
-monitoring and maintaining computer systems and networks .
-talking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues .
-troubleshooting system and network problems and diagnosing and solving hardware or software faults.
-providing support, including PROCEDURAL documentation and relevant reports .
-following diagrams and written instructions to repair a fault or set up a system.
-supporting the roll-out of new applications.
-setting up new users' ACCOUNTS and profiles and dealing with password issues.
-responding within agreed time limits to call-outs.
-WORKING continuously on a task until completion (or referral to third parties, if appropriate).
-prioritising and MANAGING many open cases at one time.
-rapidly ESTABLISHING a good working relationship with customers and other professionals, e.g., software developers.
