Sales Account Manager
BMB Group
مجموع سنوات الخبرة :16 years, 11 أشهر
Acting as primary point-of-contact with Clients.
Making all customer’s presentations and software demonstrations.
Design dashboards, analytics, reports and KPIs visualization for each market vertical.
Managing the team who is responsible for the Proof Of Concept
Making business cases for each opportunity.
Register all my activities on the company CRM.
Following up on all outgoing customer quotations and correspondences.
Managing the communication between customers and the technical team.
Generate new business leads in the Oil & Gas sector and handle existing customers through providing them with all the technical data needed about our services.
Fully manage customers’ accounts including internal interaction with all departments to ensure optimum customer satisfaction.
Prepare sales quotations as per the agreed price list. Negotiate prices to reach the client’s needs.
Building long term relationship with abroad company in (Sudan-Libya-Yemen-Qatar-Bahrain-Iraq)
Follow up our customers and update the follow-up system.
Make all activities on Microsoft CRM and SharePoint Portal.
handle new and existing customers through providing them with all the technical data needed about our services.
create all outgoing customer quotations and correspondences.
Follow up our customers by NH sales system.
Help the HR and IT departments in the customer companies to make the annual training plan.
Follow up on the order administration for the customers’ payments and delivery date.
Prepare a weekly and monthly coverage plan for myself to be revised and approved by branch manager.
Make all activity on Microsoft Great Plain GP.
Mid-high customer segmentation
Solving customers problems
Handle the hard calls
Provide the customer by information
Activate and deactivate services