حسام مهدي

Customer Service Trainee in NBAD-National Bank of Abu Dhabi, Maadi Branch في National bank of abu dhabi

• مصر - القاهرة
• أغسطس 2013 إلى سبتمبر 2013

Have sufficient knowledge about the banking products and services and respond
to all inquiries accordingly.
 Inform and suggest new banking products to customers.
 Provide information to customers on their account status and account balances.
 Open new bank accounts according to laid down rules and guidelines.
 Improve customers’ banking experience with the bank by ensuring that the
customers are attended to promptly and all their challenges are resolved without
delay.
 Ensure that all the bank’s policies and procedures, code of conduct and
regulatory guidelines are strictly complied with in the process of discharging
duties.
 Ensure that customers’ confidential information is properly protected and only
used for official purposes.