Payroll and personnel section head
Orascom housing community
Total years of experience :14 years, 7 Months
• Handling all tasks related to social insurance office and labor office (form 1, form 6, form 2, and send the labor cards).
• Paying the monthly payment for social insurance office and labor office.
• Handling the annual request for the admin.
• Support in the medical insurance tasks.
• Support in the legal tasks (labor office).
• Collect hiring documents from the new employees.
• Sign contracts for the new employees.
• Generating payroll for the company.
• Calculating the end of service amount for resigned employees.
• Making ATM for neww employees.
• Handling any other payroll issue.
• Leading my team to handle all responsibilities above.
Gathering hiring documents
Signing contracts and renewal
Data entry
Handling social insurance and labor office
May 2010 till now promoted at Etisal as Human Resources (Personnel Specialist)
• Handling all tasks related to social insurance office and labor office (form 1, form 6, form 2, and send the labor cards)
• Paying the monthly payment for social insurance office and labor office.
• handling all tasks related to payroll.
• Handling the annual request for the admin.
• Support in the medical insurance tasks.
• Handling all the legal tasks (labor office)
• Collect hiring documents from the new employees.
• Sign contracts for the new employees.
• Writing job descriptions for open positions within the company.
• Responsible for extending an offer to the accepted candidates.
• Manage the flow of candidates thorough the recruitment process.
• Responsible for performance appraisal of the company.
• Handling all tasks related to social insurance office and labor office (form 1, form 6, form 2, and send the labor cards).
• Paying the monthly payment for social insurance office and labor office.
• Support in payroll.
• Handling the annual request for the admin.
• Support in the medical insurance tasks.
• Support in the legal tasks (labor office).
• Collect hiring documents from the new employees.
• Sign contracts for the new employees.
• Writing job descriptions for open positions within the company.
• Responsible for extending an offer to the accepted candidates.
• Manage the flow of candidates thorough the recruitment process.
• Responsible for performance appraisal of the company.
• Leading my team to handle all responsibilities above.
May 2010 till now promoted at Etisal as Human Resources (Personnel Specialist)
• Handling all tasks related to social insurance office and labor office (form 1, form 6, form 2, and send the labor cards)
• Paying the monthly payment for social insurance office and labor office.
• Support in payroll.
• Handling the annual request for the admin.
• Support in the medical insurance tasks.
• Support in the legal tasks (labor office)
• Collect hiring documents from the new employees.
• Sign contracts for the new employees.
• Writing job descriptions for open positions within the company.
• Responsible for extending an offer to the accepted candidates.
• Manage the flow of candidates thorough the recruitment process.
• Responsible for performance appraisal of the company.
November 2009 _ May 2010
Promoted to act as a team leader in outbound (More) project for Etisalat contact center.
• Preparing the daily report for the team including attendance report.
• Handling hard calls.
• Sending emails to the high value customers.
• Making workforce tasks.
• Supporting the supervisors in their tasks.
July 2008 _ October 2009
Working at Etisal contact center outsource for Etisalat as a customer service representative
• Receiving Calls.
• Solving Customer Problems.
• Answering Customers Inquires.
• Receiving calls.
• Solving customer problems.
• Answering customers inquires.
• Updating data in daily sheet.
• Training the new agent.
2001-2006 Benha University Kaliub, Egypt • Faculty of Commerce English section • Grade: Pass