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hossam noamany, Director Of Operations

hossam noamany

Director Of Operations·Khayratco Food Company,

Saudi Arabia

Bachelor's degree, hotels & restaurants management , with excellent graduation project score.

Work experience

Total years of experience: 21 years, 2 months

Director Of Operations

May 2024 - Present

Khayratco Food Company,

Riyadh, Saudi Arabia

May 2024 - Present

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Brand Operations Manager

April 2024 - Present

khayrat

Riyadh, Saudi Arabia

I found this job using Bayt.com

April 2024 - Present

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Director Of Operations

September 2023 - April 2024

Jamra Al-Hatab Food Company,

Riyadh, Saudi Arabia

September 2023 - April 2024

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

director of operations

February 2022 - March 2024

ocean food

Riyadh, Saudi Arabia

I found this job using Bayt.com

February 2022 - March 2024

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Operations Manager

May 2016 - February 2024

Pizza Hut - Saudi Arabia

Riyadh, Saudi Arabia

I found this job using Bayt.com

May 2016 - February 2024

planing. organization. forecasting schedule

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Director Of Operations

August 2021 - August 2023

Ocean Food Company,

Dammam, Saudi Arabia

August 2021 - August 2023

. Team Leadership & Management
. Train and supervise restaurant staff, Ed ensuring adherence to company policies
and procedures.
Set performance standards, conduct regular performance evaluations, and provide
feedback and coaching to team members.
. Foster a positive work environment and promote teamwork and collaboration
among staff members.
. Customer Service Excellence
. Ensure that customers receive exceptional service and have a positive dining
experience.
. Address customer complaints and resolve issues promptly and effectively.
Implement customer service initiatives to enhance customer satisfaction and
loyalty.
. Quality Control & Compliance
. Ensure compliance with health and safety regulations, food safety standards,
and sanitation guidelines.
. Conduct regular inspections and audits to maintain cleanliness, hygiene, and
quality standards.
. Monitor food preparation and presentation to ensure consistency and adherence
to brand standards.
. Procurement and Inventory Management
. Manage procurement processes to ensure the timely and cost-effective sourcing
of ingredients, supplies, and equipment.
. Monitor purchasing, receiving, storage and delivery/ logistics of all goods in the
warehouse including food, packaging, cleaning equipment and tools.
. Establish and maintain relationships with vendors and suppliers, negotiate
contracts, and monitor vendor performance.
. implement inventory management systems and procedures to optimize inventory
levels, minimize waste, and prevent stockouts.
. Conduct regular inventory audits and reconcile inventory
. Monitor and verify any inventory discrepancies and entry of any internal
transfers from the warehouse.
. Update the POS system for any changes to recipes or menu
. Aggregators
. Manage content on aggregators, updating the menu items on the POS
. Run campaigns and discounts on aggregators
. Summarize performance in monthly reports
. Operations
. Oversee daily restaurant operations, including opening and closing procedures,
inventory management, and cash handling.
. Develop and implement strategies to improve operational efficiency and reduce
costs while maintaining high quality standards.
. Monitor and analyze key performance indicators (KPls) to identify areas for
improvement and implement corrective actions as needed.
. Monitor compliance of safety procedures including pest control, grease trap
cleaning, fire safety, deep cleaning and Food Watch
. Maintain conditions of all shop equipment

Company industry:
Food & Beverage Production
Job role:
Management

Operations Manager

May 2016 - August 2021

MFC Group Pizza Hut,

Riyadh, Saudi Arabia

May 2016 - August 2021

Managing 45 outlets, ensuring adherence to standard operating procedures
through audits.
Relocating management teams based on business requirements.
Ensuring smooth daily operations focusing on quality and service.
Recruiting, selecting, training, scheduling, and managing employees.
Analyzing sales performance to ensure profitability.
Managing P&L, making informed financial decisions.
Collaborating with various departments to ensure excellent customer
experiences.
Developing long- and short-range planning, policies, programs, and
objectives.
Setting and achieving goals for customer experience and productivity.
Reviewing performance against operating plans and standards, and
approving changes in direction.
Formulating policies and programs to improve competitive position and
profitability.
Recommending and implementing changes to improve productivity and
reduce costs.
Partnering with HR to deploy leadership development opportunities
and buildan engaged workforce

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Area Manager

January 2014 - March 2016

Americana Group KFC,

Alexandria, Egypt

January 2014 - March 2016

Was Responsible for
Managing 12 outlets and leading the opening of 10 new outlets.
Recruiting and selecting staff to maintain manpower.
Ensuring quality service, cleanliness, and increasing sales through local store
marketing.
Monitoring P&L to minimize food cost and maximize profit.
Supporting marketing campaigns and performance development of store
managers.
. Ensure that daily deposits are checked and posted into the system
Manage discount verification, recipe entries, and the invoicing process on the
system

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

MUM

November 2009 - November 2013

Burger King,

Dubai, United Arab Emirates

November 2009 - November 2013

Was Responsible for
Managing daily operations, ensuring high standards of food quality and
customer service.
Conducting regular staff training and development sessions.
Implementing local marketing strategies to drive sales and profitability.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Restaurant Manager

August 2004 - March 2009

Americana Group KFC,

Alexandria, Egypt

August 2004 - March 2009

Was Responsible for
Overseeing operations, including staff management, inventory control, and
customer service.
Achieving best profit growth store award during Q3 at Americana Egypt.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Education

arab academy for science and technology

May 2003

May 2003

Bachelor's degree, hotels & restaurants management , with excellent graduation project score.

Egypt

GPA (point): 4 out of 4

GPA (point): 4 out of 4

A senior Position in a dynamic innovative organization, this will encourage individual to achi

YAT Egypt.

March 2001

March 2001

Diploma, Hotel And Restaurant Management

Egypt

Arab Academy for Science & Technology and Maritime Transport

May 2000

May 2000

Bachelor's degree, Hotel And Restaurant Management

Egypt

Skills

Planning
Expert
Planning
Expert
Food Quality
Expert
Food Quality
Expert
Food Safety
Expert
Food Safety
Expert
Food Cost
Expert
Food Cost
Expert
Fast Food
Expert
Fast Food
Expert
analyze
Expert
analyze
Expert
customer services
Expert
customer services
Expert
communication skills.
Expert
communication skills.
Expert
oudeting meeting
Expert
oudeting meeting
Expert
computer.
Expert
computer.
Expert
people management
Expert
people management
Expert
COST CONTROL
Intermediate
COST CONTROL
Intermediate
CHANGE MANAGEMENT
Intermediate
CHANGE MANAGEMENT
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
EMPLOYEE PERFORMANCE MANAGEMENT
Intermediate
EMPLOYEE PERFORMANCE MANAGEMENT
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
OPERATIONS MANAGEMENT
Intermediate
OPERATIONS MANAGEMENT
Intermediate
PROFIT AND LOSS P&L MANAGEMENT
Intermediate
PROFIT AND LOSS P&L MANAGEMENT
Intermediate
STRATEGIC PLANNING
Intermediate
STRATEGIC PLANNING
Intermediate
TEAM LEADERSHIP
Intermediate
TEAM LEADERSHIP
Intermediate
TRAINING AND DEVELOPMENT
Intermediate
TRAINING AND DEVELOPMENT
Intermediate
Planning
Expert
Planning
Expert
Food Quality
Expert
Food Quality
Expert
Food Safety
Expert
Food Safety
Expert
Food Cost
Expert
Food Cost
Expert
Fast Food
Expert
Fast Food
Expert

Languages

English

Expert

Arabic

Native Speaker

Training and Certifications

Certifications
Industrial Safety
Selling Skills & Techniques Course
Developing Champion KFC (LAS)
Leading A Restaurant 1 (LAR1)
NSF
Total Quality Management Diploma
Basic Food Hygiene Course
Basic Management Training (BMT)
PHI Leading with a Growth Mindset. Leading Multi Restaurant (LMR)
SERV Safe - Food Safety Course
NSF FSCC Orient Egypt➢ HACCP Certified
May 2006
Basic Management Training (BMT) Burger King UAE
Jun 2009
Serv Safe – Food Safety Course KSA➢
Jan 2010
Leading Multi Restaurant (LMR) KSA➢
May 2016

Training
Basic Food Hygiene Course Burger King UAE
BK
Jun 2010

Hobbies and interests

Gymnastics