Hossam Shaallan, Operations Manager

Hossam Shaallan

Operations Manager

Abdul Latif Jameel

Location
Saudi Arabia - Jeddah
Education
Master's degree, Healthcare & Hospital Management
Experience
19 years, 3 Months

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Work Experience

Total years of experience :19 years, 3 Months

Operations Manager at Abdul Latif Jameel
  • Saudi Arabia - Jeddah
  • My current job since February 2018

Medical operations director at Abdullatif Jameel hospital Jeddah

Operations Manager at Abdul Latif Jameel
  • Saudi Arabia - Jeddah
  • My current job since February 2018

Medical operations director at Abdullatif Jameel hospital Jeddah

OPD Manager at Hai Aljamea Hospital, Member Andalusia Group for medical services
  • Saudi Arabia - Jeddah
  • September 2013 to June 2014

1) monitoring & supervising the routine daily work in the hospital including staff performance, attendance, etc.
2) solving any problem according to hospital rules & regulations.
3) reporting a daily report for the higher administration including daily statistics, attendance, referrals & many other valuable data & information.
4) follow up on call doctors & their attendance time.
5) meeting & interviewing with patients to solve & discuss any related problems
6) making daily rounds in the OPD & inpatient departments.
7) liaising with other hospitals in case of patients` referrals or transfer.
8) following the daily maintenance work & report any machine or equipment failure & take corrective actions.
9) signing the primary medical reports.
10) giving recommendations & updates to the higher admin.
11) active member in more than one of the hospital committees like the QM committee, MR committee & others.

Manager - Andalusia Clinics at andalusia clinics - Al Amir Fawaz branch- member of Andalusia group for medical services
  • Saudi Arabia - Jeddah
  • April 2013 to September 2013

Managing Director Andalusia Clinics - Al - Amir Fawaz Branch Jeddah Saudi Arabia

Duty manager at Hai Aljamea Hospital, member Andalusia group for medical services
  • Saudi Arabia - Jeddah
  • May 2012 to April 2013

duty manager

Deputy Quality Management Director at Hai Aljamea Hospital, Member Andalusia group for medical services
  • Saudi Arabia - Jeddah
  • June 2009 to May 2012

passing the CBAHI accreditation in March 2011

Duty Manager at Andalusia Al Salama Hospital, Member Andalusia group for medical services
  • Egypt - Alexandria
  • March 2008 to June 2009

Duty Manager at Al Salama hospital Alexandria Egypt

Chief Insurance officer at Dr. Bakhsh Hospital Group
  • Saudi Arabia - Jeddah
  • December 2003 to November 2007

Job title: Chief Insurance officer
Dr. Bakhsh Hospital Group (East Jeddah - Al Jazirah hospital)
Duration: 1 December 2003 to November 2007
Job Description:
Working as chief insurance officer managing all the work related to patients of the insurance companies including: ➢ Claim's review
➢ Contact with insurance companies through intimate relations with all the doctors and other staff of insurance companies.
➢ Supervising data entry of the new group policies into the computer system of the hospital.
➢ Supervising patients' claims & approval requests (whether by faxes or through internet) and all services provided to patients under insurance coverage during their presences in the hospital.
➢ Reconciliation of rejected claims from insurance companies.

General Practitioner (GP) at Several
  • Egypt - Alexandria
  • March 2001 to October 2003

Job title: General Practitioner (GP)
Several private polyclinics & hospitals
Duration: March 2001 to October 2003 (Part - Time)
Job Description: Working as general practitioner just after my graduation.

Education

Master's degree, Healthcare & Hospital Management
  • at The American University in Cairo
  • January 2013

➢ Healthcare & Hospital Management Diploma - The American University in Cairo (AUC) January 2013

Master's degree, Master Clinical Nutrition
  • at international Academy for alternative & complementary medicine
  • January 2012

Master degree from the international academy for alternative & complementary medicine which is part of the world federation of Alternative & complementary medicine (WACAM)

Master's degree, infection prevention & control
  • at المعهد العربى للتنمية الإدارية المستدامة (معتمد) بالتعاون مع نقابة الأطباء و جامعة عين شمس
  • March 2009

➢ Post graduate diploma in infection control which is authorized & approved from the international federation of infection control (IFIC) March 2009 ➢ Member of the Egyptian society of infection control (ESIC)

Master's degree, Quality Management
  • at American university in Cairo
  • January 2009

➢ Post graduate diploma in Total Quality Management (TQM) in healthcare reform from the American university in Cairo (AUC) January 2009

Diploma, license to practice medicine in Saudi Arabia
  • at Saudi Council for health specialties
  • July 2005

➢ Certificate of Saudi Council for health specialties. (July 2005)

Bachelor's degree, Medicine (MBBCH)
  • at Alexandria University
  • October 2000

➢ MBBCH, Faculty of Medicine, Alexandria University - Graduate 2000, with grade very good

High school or equivalent, Secondary School
  • at El Nasr Boys' School (EBS)
  • July 1994

➢ Secondary School: El Nasr Boys' School (EBS), Alexandria, Egypt. Graduate (1994)

Specialties & Skills

Infection Control
Healthcare Management
Healthcare Quality
Healthcare
DATA ENTRY
HEALTHCARE
RECONCILIATION
managing team work
Computer skills: ( Microsoft office word, excel, powerpoint)
data analysis & critical thinking
communication
leadership
Clinics Director
Infection control

Languages

Arabic
Expert
English
Expert
French
Beginner

Memberships

of the Egyptian society of infection control (ESIC)
  • Member
of Andalusia group for Medical Services
  • Member
of Andalusia group
  • Member
of the quality improvement team
  • Member
of the infection control team
  • Member
Quality management team
  • Member
Continuous medical education committee member
  • Member

Training and Certifications

post graduate diploma in TQM for healthcare reform (Certificate)
Date Attended:
January 2008
Valid Until:
February 2009

Hobbies

  • Reading & social networking
    Reading history & politics, English Novels