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Hossam  Abdulaziz, technical consultat for Restaurant operations /il gabbiano - zaikaki

Hossam Abdulaziz

technical consultat for Restaurant operations /il gabbiano - zaikaki·kaki group

Saudi Arabia

Bachelor's degree, hotels & resturants management

Work experience

Total years of experience: 32 years, 1 months

technical consultat for Restaurant operations /il gabbiano - zaikaki

February 2020 - Present

kaki group

Jeddah, Saudi Arabia

February 2020 - Present

control daily running operations, maintain profits, set and maintain standards, cost control, contracts, vendors, maintenance, staffing, quality control, training, p&l analysis, to ensure guest satisfaction
Restaurant managers and staff developing according to operational standards and.rigonal, agents contracting, auditing, all units standards implementation, QA
Oversees new opening and provides training and information on the business policies and procedures. And responsible for finding and developing new franchisees for the business.
Determining strategic vision for the Organization and total profitability of the division. responsible to ensure that the company meets financial and operating goals, restaurants and catering operations, staff development, marketing and development of business initiatives relevant to brand projects, leading sales performance of assigned division, restaurant operation and financial contribution
Training-Serve safe food program for ilgabbiano staff
To assure the isso implementation
F1 at jeddah cercit, having the company restaurants participate in the event with 2 of our restaurants at formula 1 2021-2022

Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

OPERATIONS MANAGER, Food services , FRANCHIS SPECIALIST

January 2016 - February 2020

TOUNSI GROUP/SADACOM food services

Jeddah, Saudi Arabia

January 2016 - February 2020

Monitor and control daily running operations, maintain profits, set and maintain standards, cost control, contracts, vendors, maintenance, staffing, quality control, training, p&l analysis, forecasting, deliver the organization vision through performance to ensure guest satisfaction
oversees new opening and provides training and information on the business policies and procedures. and responsible for finding and developing new franchisees for the business.

determining strategic vision for the Organization and total profitability of the division. responsible to ensure that the company meets financial and operating goals, restaurants and catering operations, staff development, marketing and development of business initiatives relevant to brand projects, leading sales performance of assigned division, restaurant operation and financial contribution.
restaurant managers and staff developing according to operational standards.rigonal, agents contracting, auditing, all units standards implementation, QA .

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

DIRECTOR OF OPERATIONS/Resturants

April 2012 - January 2016

MAZEN TOUNSI GROUP/ AICL

Jeddah, Saudi Arabia

April 2012 - January 2016

ALL BRANDS OPERATIONS IN KSA, GCC - responsible for determining strategic vision for the Organization and total profitability of the division. responsible to ensure that the company meets financial and operating goals, restaurants and catering operations, staff development, marketing and development of business initiatives relevant to brand projects, leading sales performance of assigned division, restaurant operation and financial contribution.
restaurant managers and staff developing according to operational standards.rigonal, agents contracting, auditing, all units standards implementation with a 150 person team around gcc, maintain QA .

Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

AREA MANAGER / PEARLS CAFE & RESTURANT /BLACK ROSE REST./ZERSHK (IRANIAN)/CATRING-CENTRAL KITCHEN

April 2011 - March 2012

KAKI GROUP

Jeddah, Saudi Arabia

April 2011 - March 2012

OPNINNG NEW IRANIN RESTURANT(ZERESHK)
Managing ALL restaurants OPERATION& Training &CONSULTING&MANAGING - maintain Profit .cost control. assuring systems, set and maintain standards. Guest Relations, Suggest of selling, serve safe food Program, guest focus program, difficult guest Program/new opining
CONFERENCES &EXHIBITIONS &Banqueting

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

OPERATION MANAGER - F&B MARKTING&CONFRENCES&BANQUET

May 2008 - January 2011

MARBIA HALLS&TOWERS

Jeddah, Saudi Arabia

May 2008 - January 2011

MANAGING ALL OPERATION &UP GRAD FROM 48 event up to 120 in 1 year &CONSULTING&MANAGING Events- maintain Profit .cost control. assuring systems, set and maintain standards. Guest Relations, Suggest of selling, serve safe food Program, guest focus program, difficult guest Program-
CONFERENCES&EXHIBITIONS&Banqueting/ESTABLISHING-staff housing cafeteria&staff meal catering to new makkah VERMONT HOTEL &MAKKAH PALAC HOTEL &CLOCK TOWER HOTEL STAFF OVER 4000 PAX in7 locations 3 meals Daly.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

F&B TECHNICAL CONSULTANT

July 2007 - April 2008

INTERNTIONAL TRINING EXPERTS(INTEC BRANCH IN RIYADH.ksa)

Jeddah, Saudi Arabia

July 2007 - April 2008

F&B SIRVICE &FOOD HANDLING&SAFTY:SANATION -TRAFFIC OPRITION-HANDLING COMPLANS_GUEST FOUCS_(TRINING&APPLYING On OPRITION )

Company industry:
Business Consultancy Services
Job role:
Teaching and Academics

Technical Consultant /BOH&FOH&FOOD HANDLING TRINER

August 2006 - May 2007

INTERNATIONAL EXPERTS&CONSULTANTS ASSOCIATION(INTEC.EGYPT)

Cairo, Egypt

August 2006 - May 2007

training food server staff, crm, opening team, safety food processing .serving safe food.(ALL F&B CASUAL DINING&PANQUET TECHNICAL OPERATION TRAINING&CONSULTING)

Company industry:
Business Consultancy Services
Job role:
Teaching and Academics

STOR MANAGER&prmoted RESTAURANT GENERAL MANAGER

August 2005 - July 2006

SAUDI /EGYPTIAN invest. CO.,AROMA LOUNGES

Cairo, Egypt

August 2005 - July 2006

MANAGE DAY TO DAY WORKS, AND ALL OPINING
ACTIVITIES, OPERATIONS_first lounge in egypt(FOUNDER MEMBER)

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

opening team captain trainer

January 1994 - June 2005

CHILI"S INT"L EGYPT

Cairo, Egypt

January 1994 - June 2005

I start 1994 as cook, trainer cook, food server, trainer food server, and 2004 as captain trainer opening team .
follow up opening activites, guest relations, maintain high quality of food service, cost control . team evaluation . Guest Relations, Suggest of selling, serve safe food Program, guest focus program, difficult guest Program
assuring systems & maintain standards.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

Education

egyptian Institute for tourism & hotels

July 1998

July 1998

Bachelor's degree, hotels & resturants management

Egypt

Skills

Operation Management
Expert
Operation Management
Expert
Hospitality Management
Expert
Hospitality Management
Expert
P&L Management
Expert
P&L Management
Expert
Food Safety
Expert
Food Safety
Expert
Planing
Expert
Planing
Expert
MSOFFICE , CRM
Expert
MSOFFICE , CRM
Expert
negotiation
Expert
negotiation
Expert
staff training
Expert
staff training
Expert
operations management
Expert
operations management
Expert
problem solving
Expert
problem solving
Expert
materials
Expert
materials
Expert
restaurants
Expert
restaurants
Expert
restaurant marketing
Expert
restaurant marketing
Expert
marketing
Expert
marketing
Expert
restaurants management
Expert
restaurants management
Expert
order
Expert
order
Expert
micros
Expert
micros
Expert
planning
Expert
planning
Expert
event management
Expert
event management
Expert
teamwork
Expert
teamwork
Expert
team leadership
Expert
team leadership
Expert
people management
Expert
people management
Expert
layout
Expert
layout
Expert
operational excellence
Expert
operational excellence
Expert
labor management
Expert
labor management
Expert
tourism
Expert
tourism
Expert
logistics
Expert
logistics
Expert
supply chain management
Expert
supply chain management
Expert
management science
Expert
management science
Expert
operation
Expert
operation
Expert
plan execution
Expert
plan execution
Expert
Management
Expert
Management
Expert
Food Quality
Expert
Food Quality
Expert
Food Safety
Expert
Food Safety
Expert
Food Policy
Expert
Food Policy
Expert
Planing
Expert
Planing
Expert

Languages

English

Expert

Memberships

INTERNATIONAL EXPERTS&CONSULTANTS ASSOCIATION(INTEC.EGYPT)

member

January 2006

Training and Certifications

Certifications
business development diploma
Jul 2009
business management diploma
Dec 2008
project management diploma
Sep 2010