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تم إلغاء حظر المستخدم بنجاح
حسام الدين عبد العزيز, technical consultat for Restaurant operations /il gabbiano - zaikaki

حسام الدين عبد العزيز

technical consultat for Restaurant operations /il gabbiano - zaikaki·kaki group

المملكة العربية السعودية

بكالوريوس, hotels & resturants management

الخبرة العملية

مجموع سنوات الخبرة: 32 سنوات, 1 أشهر

technical consultat for Restaurant operations /il gabbiano - zaikaki

فبراير 2020 - حتى الآن

kaki group

جدة، المملكة العربية السعودية

فبراير 2020 - حتى الآن

control daily running operations, maintain profits, set and maintain standards, cost control, contracts, vendors, maintenance, staffing, quality control, training, p&l analysis, to ensure guest satisfaction
Restaurant managers and staff developing according to operational standards and.rigonal, agents contracting, auditing, all units standards implementation, QA
Oversees new opening and provides training and information on the business policies and procedures. And responsible for finding and developing new franchisees for the business.
Determining strategic vision for the Organization and total profitability of the division. responsible to ensure that the company meets financial and operating goals, restaurants and catering operations, staff development, marketing and development of business initiatives relevant to brand projects, leading sales performance of assigned division, restaurant operation and financial contribution
Training-Serve safe food program for ilgabbiano staff
To assure the isso implementation
F1 at jeddah cercit, having the company restaurants participate in the event with 2 of our restaurants at formula 1 2021-2022

مجال الشركة:
المطاعم وخدمات الطعام
الدور الوظيفي:
السياحة والضيافة

OPERATIONS MANAGER, Food services , FRANCHIS SPECIALIST

يناير 2016 - فبراير 2020

TOUNSI GROUP/SADACOM food services

جدة، المملكة العربية السعودية

يناير 2016 - فبراير 2020

Monitor and control daily running operations, maintain profits, set and maintain standards, cost control, contracts, vendors, maintenance, staffing, quality control, training, p&l analysis, forecasting, deliver the organization vision through performance to ensure guest satisfaction
oversees new opening and provides training and information on the business policies and procedures. and responsible for finding and developing new franchisees for the business.

determining strategic vision for the Organization and total profitability of the division. responsible to ensure that the company meets financial and operating goals, restaurants and catering operations, staff development, marketing and development of business initiatives relevant to brand projects, leading sales performance of assigned division, restaurant operation and financial contribution.
restaurant managers and staff developing according to operational standards.rigonal, agents contracting, auditing, all units standards implementation, QA .

مجال الشركة:
المطاعم وخدمات الطعام
الدور الوظيفي:
الإدارة

DIRECTOR OF OPERATIONS/Resturants

أبريل 2012 - يناير 2016

MAZEN TOUNSI GROUP/ AICL

جدة، المملكة العربية السعودية

أبريل 2012 - يناير 2016

ALL BRANDS OPERATIONS IN KSA, GCC - responsible for determining strategic vision for the Organization and total profitability of the division. responsible to ensure that the company meets financial and operating goals, restaurants and catering operations, staff development, marketing and development of business initiatives relevant to brand projects, leading sales performance of assigned division, restaurant operation and financial contribution.
restaurant managers and staff developing according to operational standards.rigonal, agents contracting, auditing, all units standards implementation with a 150 person team around gcc, maintain QA .

مجال الشركة:
المطاعم وخدمات الطعام
الدور الوظيفي:
السياحة والضيافة

AREA MANAGER / PEARLS CAFE & RESTURANT /BLACK ROSE REST./ZERSHK (IRANIAN)/CATRING-CENTRAL KITCHEN

أبريل 2011 - مارس 2012

KAKI GROUP

جدة، المملكة العربية السعودية

أبريل 2011 - مارس 2012

OPNINNG NEW IRANIN RESTURANT(ZERESHK)
Managing ALL restaurants OPERATION& Training &CONSULTING&MANAGING - maintain Profit .cost control. assuring systems, set and maintain standards. Guest Relations, Suggest of selling, serve safe food Program, guest focus program, difficult guest Program/new opining
CONFERENCES &EXHIBITIONS &Banqueting

مجال الشركة:
المطاعم وخدمات الطعام
الدور الوظيفي:
الإدارة

OPERATION MANAGER - F&B MARKTING&CONFRENCES&BANQUET

مايو 2008 - يناير 2011

MARBIA HALLS&TOWERS

جدة، المملكة العربية السعودية

مايو 2008 - يناير 2011

MANAGING ALL OPERATION &UP GRAD FROM 48 event up to 120 in 1 year &CONSULTING&MANAGING Events- maintain Profit .cost control. assuring systems, set and maintain standards. Guest Relations, Suggest of selling, serve safe food Program, guest focus program, difficult guest Program-
CONFERENCES&EXHIBITIONS&Banqueting/ESTABLISHING-staff housing cafeteria&staff meal catering to new makkah VERMONT HOTEL &MAKKAH PALAC HOTEL &CLOCK TOWER HOTEL STAFF OVER 4000 PAX in7 locations 3 meals Daly.

مجال الشركة:
المطاعم وخدمات الطعام
الدور الوظيفي:
الإدارة

F&B TECHNICAL CONSULTANT

يوليو 2007 - أبريل 2008

INTERNTIONAL TRINING EXPERTS(INTEC BRANCH IN RIYADH.ksa)

جدة، المملكة العربية السعودية

يوليو 2007 - أبريل 2008

F&B SIRVICE &FOOD HANDLING&SAFTY:SANATION -TRAFFIC OPRITION-HANDLING COMPLANS_GUEST FOUCS_(TRINING&APPLYING On OPRITION )

مجال الشركة:
خدمات الاستشارات التجارية
الدور الوظيفي:
التدريس والشؤون الأكاديمية

Technical Consultant /BOH&FOH&FOOD HANDLING TRINER

أغسطس 2006 - مايو 2007

INTERNATIONAL EXPERTS&CONSULTANTS ASSOCIATION(INTEC.EGYPT)

القاهرة، مصر

أغسطس 2006 - مايو 2007

training food server staff, crm, opening team, safety food processing .serving safe food.(ALL F&B CASUAL DINING&PANQUET TECHNICAL OPERATION TRAINING&CONSULTING)

مجال الشركة:
خدمات الاستشارات التجارية
الدور الوظيفي:
التدريس والشؤون الأكاديمية

STOR MANAGER&prmoted RESTAURANT GENERAL MANAGER

أغسطس 2005 - يوليو 2006

SAUDI /EGYPTIAN invest. CO.,AROMA LOUNGES

القاهرة، مصر

أغسطس 2005 - يوليو 2006

MANAGE DAY TO DAY WORKS, AND ALL OPINING
ACTIVITIES, OPERATIONS_first lounge in egypt(FOUNDER MEMBER)

مجال الشركة:
المطاعم وخدمات الطعام
الدور الوظيفي:
الإدارة

opening team captain trainer

يناير 1994 - يونيو 2005

CHILI"S INT"L EGYPT

القاهرة، مصر

يناير 1994 - يونيو 2005

I start 1994 as cook, trainer cook, food server, trainer food server, and 2004 as captain trainer opening team .
follow up opening activites, guest relations, maintain high quality of food service, cost control . team evaluation . Guest Relations, Suggest of selling, serve safe food Program, guest focus program, difficult guest Program
assuring systems & maintain standards.

مجال الشركة:
المطاعم وخدمات الطعام
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

التعليم

egyptian Institute for tourism & hotels

يوليو 1998

يوليو 1998

بكالوريوس، hotels & resturants management

مصر

Skills

Operation Management
Expert
Operation Management
Expert
Hospitality Management
Expert
Hospitality Management
Expert
P&L Management
Expert
P&L Management
Expert
Food Safety
Expert
Food Safety
Expert
Planing
Expert
Planing
Expert
MSOFFICE , CRM
Expert
MSOFFICE , CRM
Expert
negotiation
Expert
negotiation
Expert
staff training
Expert
staff training
Expert
operations management
Expert
operations management
Expert
problem solving
Expert
problem solving
Expert
materials
Expert
materials
Expert
restaurants
Expert
restaurants
Expert
restaurant marketing
Expert
restaurant marketing
Expert
marketing
Expert
marketing
Expert
restaurants management
Expert
restaurants management
Expert
order
Expert
order
Expert
micros
Expert
micros
Expert
planning
Expert
planning
Expert
event management
Expert
event management
Expert
teamwork
Expert
teamwork
Expert
team leadership
Expert
team leadership
Expert
people management
Expert
people management
Expert
layout
Expert
layout
Expert
operational excellence
Expert
operational excellence
Expert
labor management
Expert
labor management
Expert
tourism
Expert
tourism
Expert
logistics
Expert
logistics
Expert
supply chain management
Expert
supply chain management
Expert
management science
Expert
management science
Expert
operation
Expert
operation
Expert
plan execution
Expert
plan execution
Expert
Management
Expert
Management
Expert
Food Quality
Expert
Food Quality
Expert
Food Safety
Expert
Food Safety
Expert
Food Policy
Expert
Food Policy
Expert
Planing
Expert
Planing
Expert

اللغات

الانجليزية

متمرّس

العضويات

INTERNATIONAL EXPERTS&CONSULTANTS ASSOCIATION(INTEC.EGYPT)

member

January 2006

التدريب و الشهادات

الشهادات
business development diploma
Jul 2009
business management diploma
Dec 2008
project management diploma
Sep 2010