Business Analyst
Saudi Telecom Company - STC
Total years of experience :20 years, 3 Months
Business Analyst
Managing BonCafé information technology projects.
Managing new application development projects.
Managing and building new data warehouse project.
Managing a project to link 25+ branches project(network and data collecting)
Managing information system team.
- The main responsible about support a chain of CRM applications.
- Support applications with 4500+ users
- These applications built on UNIX platform using Oracle and Java.
- Participate in gathering requirements from users and guide developers and analysts about the required features to be added to the applications.
- Analyze applications performance and prepare the applications availability reports.
- Participate in weekly and monthly meeting to prepare service improvement plans for the applications
- Planning and managing information center technical projects.
- Technical supervision of the information center members.
- Participate in implementing the information center plans.
- Design and implementing the payphones network VAS solutions.
Developing BI solutions using SQL server and analysis service and extract data from the company’s backend systems to support the company’s decision makers.
Design and implement VAS services and was SPOC between Nile Telecom and vendors.
- Building OLAP cubes
- Designing DTS Packages & managing Jobs
- Developing Web based user interface
- Designing Web Applications
- Designing and implementing VAS services dealing with VAS vendors.
Developing CRM applications and BI solutions based on SQL Server and analysis service. And
developing reports using crystal reports and crystal analysis then publish it using crystal enterprise
I also know how to use Microsoft SQL server reporting service.
PMP - Project Management Professional
Studying scholarship in Business Intelligence and Decision Support System from Ministry of the Communications and Information Technology.
IBM - solution expert - DB2
B.Sc. Computer Science, Faculty of Computers And Information, Mansoura University. Graduate Project: - Expert system in computer troubleshooting and diagnosing.