Mohd Zoheb Qazi

• Maintain assigned account bases while developing new accounts.
• Outline the benefits of different media platform to customers as well as print advertising will help promote their products or services in the most effective way possible.
• Provide clients with estimates of the costs of advertising products or services.
• Locate and contact potential clients to offer advertising services. Process all correspondence and paperwork related to accounts.
• Prepare and deliver sales presentations to new and existing customers.
• Inform customers of available options for advertisement artwork, and provide samples. Deliver advertising or illustration proofs to customers for approval.
• Prepare promotional plans, sales literature, media kits, and sales contracts.
• Recommend appropriate sizes and formats for advertising, depending on medium being used.
• Draw up contracts for advertising work, and collect payments due.
• Follow Up and collection of payments.

• Analyze and consult our clients for maximum visibility and returns through tailored media mix.
• Business Development.
• Key Account Management.
• Identify current and future trends that appeal to consumers.
• Kept records of customer interactions or transactions, recording details of inquiries.
• Determined charges for services requested, collect deposits or payments, or arrange for billing.

• Working on professional softwares: We are using different softwares for our professional purposes, for business accounts we are mostly using BSCS for activations, amendments and for any changes in the accounts, wincash is used for payments. For personal accounts we are mostly using CRM for activations and for any queries of the customers, BSCS is mostly used for amendments in personal accounts and wincash is used for payments for personal accounts also. There are several different softwares which we are using, like precheck, e-serve etc.
• Achieving the assigned sales target: Every store has the target to generate the revenue more than the last year's revenue and I can proudly say our store is always able to achieve its target because of the team work and the strategies we implement.
• Team Handling: I am handling a team here and directly reporting to my shop manager. I and my team work together efficiently which increases my work efficiency as well.
• Customer Support: Customer Support is one of the major aspects of our job, if any customer visits our shop we have to understand the needs of the customer and help the customer and suggest him the most suitable service or product according to his requirement.
• Inventory Management: I check the inventory so that we have everything in stock. Inventory Management is important so that all our products are available anytime to the customers.
• Resolving Customer Queries and Issues: I handle all the client queries and provide a satisfactory solution to the client. Thus to provide complete support to the customer

• Making strategies for the development & mobilization of business: As the competition was intense, the strategies used had to be quite efficient. Offering discount, convincing the customer for the best deals for them was most important. As days passed, i learnt how to convince people and offer them best suited flats or office spaces.
• Initiating & executing sales plan: Either by calling or through exhibitions i learnt how to develop a relation with the client and offer him exactly what satisfied his need so that he could get convinced to buy from me.
• Customer Support: I used to make sure that i could call all my clients who had already bought a flat through me once in a month so that if they are facing any issues i would help them out.
• Handling Corporate/ Institutional sales: Corporate sales where deals are made with group of people from same organization are considered very important as they provide a good amount of revenue. Meetings in the organizations or giving presentations helped me to close the sales which were of corporate nature.
• Handling Pre-Sales and after-sales support: After sales service is as important as pre sales. With pre sales service, i used to solve all the queries of my clients after the sale as well. I never ignored my client calls and this led me to develop a good reputation with my clients. This helped me to get references from my clients.
• Daily inventory: Through the company software I used to check the inventory available everyday so that we offer only the available flat or office space to the customer, not the one which had already been sold.
• Maintaining the record of sales: I used to maintain a worksheet every month which had all my sales record along with the client details.
• Achieving the assigned sales target with margin as well: I not only achieved sales target but provided certain revenue to the company every month from the sales.

• Handling International Customer Support: I used to handle Verizon customer support. Any query related to Verizon was handled by me.
• Resolving Customer Queries and Issues: I used to handle all the client queries and provide a satisfactory solution to the client. Thus used to provide complete support to the customer.