Branch Sales Officer
Rak Bank
Total years of experience :14 years, 10 Months
Provideing End to End Solution to Walk in customer
Analyzing Business Needs and Upselling
Assistance in Managing Wealth and Relationship with Clients
Bringing New Potential Clients to the Bank.
Proactively approaching Companies for Business
Roles & Achievements:
• Recipients of CEO AWARDS of the year of 2018 for Performance.
• Exceeded the Targets set by the Management.
• Brought new company’s Payroll to ADCB and provided end to end solutions to company and its employees.
• Contributed towards cost effective Process Change
• Worked on Low penetration companies and Generated Revenues.
• Hold good relationship with Companies and its Management.
• Received Exceptional in Most of the Appraisals
• Awarded Best Performer of the Month in Many Occasions.
Team Management
• Handled team and successfully enhanced the performance of Team
•Personally Focused on the Poor Performer of the Team to Boost team performance
Roles & Achievements:
• Expanded of market share in the field of Personal Loan, Credit Card and Auto Loans
• Exceeded the monthly set target by the Management.
• Awarded Best Performer of the first Quarter 2015.
• Established CBD in the Market as one of the Best Bank.
• Financial counseling to Existing and new Customers.
• Exceeded the monthly set target by the Management.
• Awarded Best Performer of the first Quarter 2015.
• Received many compliments Email from Managers and Clients.
Ran my own company based in Ranchi Jharkhand (India)
Outbound Call Center to USA
Roles & Achievements
• Interacted with British Telecommunication’s Business customers and resolved their issues.
•Handled Escalations directed from CEO’s team of BT.
• Introduced New Resolution to BT on its Process and Issues
• Took part in Business conference calls with client and Customer.
•Acted as Team Manager in absence of manager.
• On job training to new joining candidates & Product training to new batches.
• Chosen to be a part of a Special team which reported directly to the client (BT) on high end issues.
• Received certificates & gifts for outstanding performance.
Roles & Achievements:
• Sale of HP Printers & accessories.
• On-call troubleshooting of HP All-in-One printers.
• Worked along with R&D department in order to resolve major issues.
• Interaction with HP’s customers and worked on their issues related to their products.
• Prepared product report based on customers feedback.
➢ Graduation from Ranchi University, Ranchi (2007) in Commerce.