houda iraqi, Direct Sales and Marketing Agent

houda iraqi

Direct Sales and Marketing Agent

Al chark Insurance Brokerage

البلد
مصر - القاهرة
التعليم
بكالوريوس, good
الخبرات
3 years, 11 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :3 years, 11 أشهر

Direct Sales and Marketing Agent في Al chark Insurance Brokerage
  • مصر - القاهرة
  • يناير 2013 إلى أبريل 2013

• Present and sell company products and services to current and potential clients.
• Maintaining and developing relationships with existing customers.
• Fulfilling my company’s service level standards.

Outdoor Marketing & public relationship. في Global Education Network AXON
  • مصر - القاهرة
  • أكتوبر 2011 إلى يناير 2012

• Preparing product-relevant presentations and marketing material.

• Searching for customers & calling them to introduce my company.

• Taking appointments to make a presentation for my product.

• Send our offers by mail.

• Dealing with clients about the details of my offer.

• Creating new ways for advertising.

Call Handler in Prosylab Call center في Prosylab Information & Communication System
  • مصر - القاهرة
  • نوفمبر 2007 إلى أغسطس 2010

1- Executive Secretary of the department for 6 months.

 Answering all phones, emails, Prepare agendas and make arrangements and other meetings.

 Take and relay messages.

 Faxing in & out.

 Attendance sheet of employees.

 Welcoming the visitors.

 File and retrieve corporate documents.

 Prepare reports, memos, letters, and other documents, using word processing, spreadsheet, database, and/or presentation software.

 Schedule appointments.




2- Customer Service Representative in Prosy lab Call center

Responsible for taking calls from our customers/distributors/engineers asking for the nature of problem/breakdown:

• Receiving & Recording all incoming customers calls
• Classifying the calls according to the priorities

• Routing the call to the concerned team (H/W - S/W - Network).

• Open the call /allocate the ticket number to the customer
• Responsible to make a call service assurance with the customer after providing the required service
• Prepare the service request form to the workshop to start the service.
• Selling products by phone & sending offers to the customers.
• Provide information to callers.
• Direct persons to correct department.

Responsible for the Archiving system &Business Administrator for the Editor في El Mal Newspaper
  • مصر - القاهرة
  • يونيو 2007 إلى نوفمبر 2007

1-Business Administrator for the Editor

Perform general office duties, answering all phones, take and relay messages, faxes, Prepare agendas, arrangements and other meetings.

2- Responsible for the Archiving system

Cutting all the news from the newspapers & classifying them according to the topics in files.

الخلفية التعليمية

بكالوريوس, good
  • في Cairo Univerisity,Faculty Of Art, department of Libraries ,Documentation and Information
  • مايو 2007

Specialties & Skills

Customer Service
MS Office Automation
Marketing Mix
Problem Solving
ms office

اللغات

الانجليزية
متوسط

العضويات

Mcit
  • Object Oriented Application Development
  • November 2010

التدريب و الشهادات

Telephone Techniques. (الشهادة)
تاريخ الدورة:
November 2009
صالحة لغاية:
November 2009

الهوايات

  • photography