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Houdaifa kerbache, customer care executive

Houdaifa kerbache

customer care executive·BARANI TRAVEL AGENCY

Algeria

Bachelor's degree, Public Law

Work experience

Total years of experience: 8 years, 5 months

customer care executive

January 2019 - Present

BARANI TRAVEL AGENCY

Constantine, Algeria

January 2019 - Present

Company industry:
Travel Agency
Job role:
Administration

customer service executive

January 2018 - January 2019

BAC OFFICE

Constantine, Algeria

January 2018 - January 2019

ADMINISTRATION GENERAL OF THE BAC OFFICE OF MARKITING

Company industry:
Management Consulting
Job role:
Marketing and PR

Education

Frères Mentouri University of Constantine

July 2020

July 2020

Bachelor's degree, Public Law

Algeria

GPA (rating): Good

GPA (rating): Good

we learn all law / bussniss law/ Business Law / Labor Law / International Law /

Centre de formation et de restauration ipsima batna Algeria

November 2018

November 2018

High school or equivalent, tèchnicien supérieur de tourisme spècailist agence de voyages et tourisme

Algeria

GPA (point): 18 out of 20

GPA (point): 18 out of 20

spècailist agence de voyages et tourisme

birkcher university

May 2018

May 2018

Diploma, diplômé in tourisme and hotels managment

Algeria

GPA (percentage): 100%

GPA (percentage): 100%

..

Skills

Leadership
Expert
Leadership
Expert
English Speaking
Expert
English Speaking
Expert
reception
Expert
reception
Expert
Communications
Expert
Communications
Expert
Customer Service Skills
Expert
Customer Service Skills
Expert
Easy use of automated media / reception art
Expert
Easy use of automated media / reception art
Expert
Solve administrative problems
Expert
Solve administrative problems
Expert
good communicate
Expert
good communicate
Expert

Languages

English
Expert
Arabic
Native Speaker
French
Beginner

Training and Certifications

Training
CERTIFICATE RELATION PUBLUIQ
C.ALGER
May 2018
CERTIFICATE SYSTEM AMADEUS 1+2+3
BLS SCHOOL
Aug 2019
RESOURCE HUMAN
C.ALGER
Mar 2017