Houlda Kitamba

Program Assistant Communication at Junior Achievement Kenya

• Kenya
• My current job since May 2021

Marketing Assistant at TUFYFO Ltd

• Kenya - Nairobi
• April 2020 to March 2021

• Marketing - Digital Marketing; using social media platforms to expose the company app to potential and current customers.
• Understanding market niche; knowing the client group needed
• Target marketing, brochures, and on-the-ground and interacting with potential providers of services.
• Conducting market or client research & and researching on competitors
• Making short video ads for different campaigns
• Customer Service - Cold calling potential Service Providers for the mobile app
• Email Marketing and Bulk SMS to current users and providers
• Handling Customer Complaints
• Obtaining feedback from the current providers and users.

Marketing Officer at Epic Aviation College

• Kenya - Nairobi
• January 2020 to March 2020

Digital Marketing - Developing proper ads for the students on various platforms
Administration - Front Office
• Receiving students and parents
• Maintaining contact with parents
Customer Service
• Cold calling and Warm Calling
• Interacting with Parents and Handling Student Complaints
Sales - Generating leads for the college and turning them into clients.