Key Account Manager
Org logistics FZE
Total des années d'expérience :12 years, 10 Mois
Developing a solid and trusting relationship between major key clients and company
Resolving key client issues and complaints
Developing a complete understanding of key account needs
Anticipating key account changes and improvements
Managing communications between key clients and internal teams
Managing account team assigned to each client
Strategic planning to improve client results
Negotiating contracts with the client and establishing a timeline of performance
Establishing and overseeing internal budgets with the company and external budgets with the client
Working with design, sales team, creative, advertising, logistics, managers, marketing, and team members from other departments dedicated to the same client account to ensure the highest quality of materials are being produced and all client needs met
Collaborating with the sales team to maximize profit by up-selling or cross-selling
Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training
Meeting all client needs and deliverables according to proposed timelines
Analyzing client data to provide customer relationship management
Expanding relationships and bringing in new clients
Dealing with the Dubai Trade system and Calogi system
In charge for tracking import shipments
Commissioner to deal with customs clearance in Dubai violations
Authorized to negotiate with Dubai Customs in case of violations
In charge for sending daily reports to management to check the flow
Monitor the flow of work until shipments are sent to the las-mile
Dealing with the transport department to organize the movement and ensure the delivery timing, follow-up with the Department of Accounts until the completion of collection
organizing sales visits
demonstrating and presenting products
establishing new business
maintaining accurate records
attending trade exhibitions, conferences, and meetings
reviewing sales performance
negotiating contracts and packages
Aiming to achieve monthly or annual targets.
Advise and represent clients in courts, before government agencies, and in private legal matters
Communicate with their clients and others
Conduct research and analysis of legal problems
Interpret laws, rulings, and regulations for individuals and businesses
Present facts in writing and verbally to their clients or others and argue on their behalf
Prepare and file legal documents, such as lawsuits, appeals, wills, contracts, and deeds
Ensure high levels of customer satisfaction through excellent sales service Maintain outstanding store condition and visual merchandising standards
Maintain a fully stocked store
Ascertain customers’ needs and wants
Recommend and display items that match customer needs
Welcome and greet customers
Manage point-of-sale processes
Actively involved in the receiving of new shipments
Keep up to date with product information
Accurately describe product features and benefits
Follow all companies policies and procedures
The first work experience is the foundation stone in the CV
Merit
The certificate has nothing to do with your thinking and your knowledge