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houssam eldin hammoud, Regional Sales Manager

houssam eldin hammoud

Regional Sales Manager·NewGen Software

Saudi Arabia

Bachelor's degree, Computer and Communication Engg.

Work experience

Total years of experience: 10 years, 6 months

Regional Sales Manager

January 2025 - Present

NewGen Software

Riyadh, Saudi Arabia

January 2025 - Present

• Own and drive end-to-end enterprise sales cycles across KSA, focusing on government and large enterprise accounts

• Build and manage strategic pipeline for BPM, ECM, low-code platforms, as well as Loan Origination Systems (LOS) and Loan Management Systems (LMS)

• Engage C-level stakeholders and senior decision-makers to position digital transformation and lending transformation initiatives

• Lead complex deal cycles including discovery, demos, proposal development, and commercial negotiations

• Position and deliver solutions across automation, content management, and digital lending (LOS & LMS) aligned with client business objectives

• Collaborate with presales and delivery teams to structure winning solutions and ensure successful deal closure

• Expand existing accounts and identify new business opportunities across public sector, financial services, and regulated industries

Key Achievements:

• Managed multiple enterprise opportunities across key KSA accounts including government and financial institutions

• Built strong CXO-level relationships, driving strategic discussions around automation and digital lending transformation (LOS & LMS)

• Contributed to pipeline growth and market expansion initiatives within the region

Company industry:
IT Services
Job role:
Information Technology

Business Development Consultant

December 2023 - April 2025

Jeraisy

Riyadh, Saudi Arabia

December 2023 - April 2025

• Conducting in-depth market analysis to uncover emerging trends and competitor strategies, driving the identification of lucrative business opportunities.
• Successfully generating high-quality leads through strategic networking, targeted cold calling, and active participation in industry events, enhancing brand visibility.
• Fostering and nurturing strong relationships with existing clients while proactively engaging new prospects, ensuring alignment with client needs and organizational capabilities.
• Formulating and executing comprehensive strategic plans that align with business objectives, resulting in measurable growth and improved market positioning.
• Leveraging insights to optimize sales processes and enhance customer satisfaction, contributing to a robust pipeline and sustained revenue growth.

Company industry:
Management Consulting
Job role:
Information Technology

senior presales consultant

January 2023 - December 2023

Jeraisy

Riyadh, Saudi Arabia

January 2023 - December 2023

• Led pre-sales initiatives by conducting impactful Proof of Concepts (PoC) and developing comprehensive Bill of Quantities (BoQ) to support customer engagement.
• Analyzed customer requirements to design tailored technical solutions, ensuring alignment with both client needs and company objectives.
• Collaborated effectively with internal sales and support teams to streamline processes and enhance customer satisfaction.
• Delivered compelling product presentations and training sessions, showcasing product value and driving customer adoption.
• Drove strategic recommendations that resulted in optimized solutions, contributing to increased revenue and customer loyalty.
• Fostered strong relationships with stakeholders to identify growth opportunities and support business development initiatives.

Company industry:
IT Services
Job role:
Consulting

Intelligent Automation Consultant

May 2022 - December 2022

CompTech Co

Riyadh, Saudi Arabia

May 2022 - December 2022

• Leverage expertise in analyzing business processes to identify opportunities for automation and enhance operational efficiency.
• Champion change management initiatives to streamline existing processes, utilizing Intelligent software for automation.
• Design and implement tailored Intelligent automation solutions that align with business objectives and drive measurable outcomes.
• Deliver exceptional operational support, ensuring seamless upgrades, timely defect fixes, and optimized workflow design.
• Serve as a strategic liaison between business stakeholders and technology teams, ensuring alignment and successful project execution.
• Utilize strong communication and negotiation skills to foster relationships and drive business development opportunities.

Company industry:
Other Business Support Services
Job role:
Information Technology

Pre-sales Engineer

November 2021 - November 2022

CompTech Co

Riyadh, Saudi Arabia

November 2021 - November 2022

• Engaged in pre-sales initiatives by executing Proof of Concepts (PoC), developing Bill of Quantities (BoQ), and crafting tailored proposals.
• Delivered impactful product presentations and training sessions, enhancing customer understanding and engagement.
• Analyzed and defined technical solutions to meet customer needs, identifying gaps and recommending strategies that maximize value for clients and the organization.
• Collaborated effectively with internal sales and support teams to ensure seamless project execution and customer satisfaction.
• Leveraged strong communication and negotiation skills to foster relationships and drive business growth in competitive markets.
• Demonstrated a results-oriented approach, contributing to increased sales and improved client retention.

Company industry:
Other Business Support Services
Job role:
Engineering

Pre-sales Engineer

January 2018 - June 2021

O&D

Beirut, Lebanon

January 2018 - June 2021

• Leveraged technical expertise to deliver impactful pre-sales support, enhancing customer understanding of company products and solutions.
• Collaborated effectively with sales and account teams, serving as a technical authority during customer presentations to drive engagement.
• Acted as a trusted advisor, actively listening to customer challenges and requirements, ensuring alignment with both technical and business needs.
• Documented and communicated insights to the sales team, facilitating informed decision-making and strategy development.
• Developed strong relationships with clients, contributing to increased customer satisfaction and retention rates.
• Identified opportunities for business growth by understanding market trends and customer needs, positioning for future success.

Company industry:
Other Business Support Services
Job role:
Engineering

Intern

July 2018 - August 2018

Ogero SAL

Beirut, Lebanon

July 2018 - August 2018

Company industry:
Other Business Support Services
Job role:
Engineering

Pre-sales & Technical Support Engineer

June 2015 - September 2017

WaterCare

Beirut, Lebanon

June 2015 - September 2017

• Led presales initiatives for integrated SCADA and RO systems, enhancing client engagement and satisfaction.
• Collaborated with clients to identify optimal solutions tailored to their budget and technical specifications, ensuring alignment with company offerings.
• Developed comprehensive bills of materials, quotations, and proposals, consistently delivering best price/value solutions.
• Spearheaded proof of concepts (POC) and managed requests for proposals (RFP), demonstrating technical expertise and driving successful project outcomes.
• Cultivated strong relationships with stakeholders, contributing to increased business opportunities and fostering long-term partnerships.
• Leveraged industry knowledge to support strategic decision-making and drive business growth initiatives.

Company industry:
Other Business Support Services
Job role:
Engineering

Education

American University of Science &Technology

January 2020

January 2020

Bachelor's degree, Computer and Communication Engg.

Lebanon

Other

January 2014

January 2014

Bachelor's degree, Information Technology

Lebanon

Skills

Business Development
Expert
Business Development
Expert
Customer Support
Expert
Customer Support
Expert
Proposal Management
Expert
Proposal Management
Expert
Technical Presales
Expert
Technical Presales
Expert
System Automation
Expert
System Automation
Expert
Sales
Expert
Sales
Expert
SALES MANAGEMENT
Intermediate
SALES MANAGEMENT
Intermediate
INDUSTRIAL EQUIPMENT
Intermediate
INDUSTRIAL EQUIPMENT
Intermediate
SALES STRATEGY
Intermediate
SALES STRATEGY
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
ROBOTIC PROCESS AUTOMATION
Intermediate
ROBOTIC PROCESS AUTOMATION
Intermediate
COMPUTER LITERACY
Intermediate
COMPUTER LITERACY
Intermediate
BUSINESS OPERATIONS
Intermediate
BUSINESS OPERATIONS
Intermediate
MARKET TREND
Intermediate
MARKET TREND
Intermediate
BUSINESS TO BUSINESS
Intermediate
BUSINESS TO BUSINESS
Intermediate
Integration & Validation
Expert
Integration & Validation
Expert
Presales Engineering
Expert
Presales Engineering
Expert
Customer Support/Relations
Expert
Customer Support/Relations
Expert
RPA Consulting
Expert
RPA Consulting
Expert
Technical Support
Expert
Technical Support
Expert
Digital Transformation
Expert
Digital Transformation
Expert
Robotics Process Automation
Expert
Robotics Process Automation
Expert
Proposal/ Bid Management
Expert
Proposal/ Bid Management
Expert
Network Planning & Monitoring
Expert
Network Planning & Monitoring
Expert
Technical Account Management
Expert
Technical Account Management
Expert
Team Building & Leadership
Expert
Team Building & Leadership
Expert
Communications
Expert
Communications
Expert
Negotiation
Expert
Negotiation
Expert
Administration
Expert
Administration
Expert
Marketing
Expert
Marketing
Expert
Management
Expert
Management
Expert
Business Development
Expert
Business Development
Expert
Customer Service
Expert
Customer Service
Expert
Customer Support
Expert
Customer Support
Expert
Proposal Management
Expert
Proposal Management
Expert
Technical Presales
Expert
Technical Presales
Expert
System Automation
Expert
System Automation
Expert

Languages

English

Expert

Arabic

Expert

French

Beginner

Training and Certifications

Certifications
Cisco Certified Technician Routing & Switching
Cisco Certified Introduction to Networking
Nuxeo Platform Studio
Hyland Sales
Automation Anywhere Sales
Building Resilient Bots Using Automation 360
Automation Anywhere Robotic Interface (AARI) for Partner Developers
Automation Anywhere RPA Essentials
Bot Runners and Automation 360 Control Room can Communicate with Humans
Business Analyst (Automation 360)
Automation Anywhere Certified Advanced RPA Professional
Automating Business Processes in SAP Using Automation 360
Implementing Back Office Automation Using Automation Anywhere Robotic Interface
Incorta Partner Sales Certification
introduction to generative AI GOOGLE
IBM Robotic process automation – Database
IBM Robotic process automation -basic I
Designing the Database to Support SAS Marketing
CB100: Couchbase Capella Associate Administrator Certification Course
Essentials of Couchbase Mobile and IoT

Training
Attended the yearly expo for the university every year
Other
Engineering Workshop, Beirut, Lebanon
Other
May 2018
C++ Workshop, Beirut, Lebanon; took first place in micro controllers
Other
Feb 2014
Cisco Certified Technician Routing & Switching
Other
Cisco Certified Introduction to Networking
Other
May 2016
Nuxeo Platform Studio
Other
Jan 2022
Hyland Sales
Other
Jan 2022
Automation Anywhere Sales
Other
Jan 2022
Building Resilient Bots Using Automation 360
Other
Apr 2022
Automation Anywhere Robotic Interface (AARI) for Partner Developers
Other
Automation Anywhere RPA Essentials
Other
May 2022
Bot Runners and Automation 360 Control Room can Communicate with Humans
Other
Jun 2022
Business Analyst (Automation 360)
Other
Jul 2022
Automation Anywhere Certified Advanced RPA Professional
Other
Jul 2022
Automating Business Processes in SAP Using Automation 360
Other
Aug 2022
Implementing Back Office Automation Using Automation Anywhere Robotic Interface
Other
Aug 2022
Identifying Business Processes for Automation
Other
Automation Anywhere Robotic Interface (AARI) for Partner Developers
Other
Did You Know that you can Build Powerful Automation Using Variables and Advanced Data Type Commands?
Other
Did You know that you can Access and Automate Applications on Remote Devices?
Other
Did You Know that Bot Runners and Automation 360 Control Room can communicate without Human Interven
Other
Building Scalable Bots Using Automation 360
Other
Automating Tasks Using the Automation 360 Excel Advanced Actions
Other
Getting Started with Robotic Process Automation (RPA)
Other
Did You Know that RPA is Simple, yet Powerful, When Compared to Traditional Automation?
Other
Identifying Business Processes for Automation
Other
Automating Business Processes in SAP Using Automation 360
Other
Attended Automation
Other
To Automate or Not: Determine Automation Feasibility of Business Process
Other
Managing RPA Implementation Lifecycle: Roles and Responsibilities of an RPM
Other
Getting Started with Intelligent Automation for Telecommunications
Other
Automating New Service Provisioning for Telecom
Other
Building Action Packages for Automation 360
Other
Installing Automation 360
Other
Setting Up a Cloud-Enabled Deployment Model for Automation 360
Other
Did You know that you can Install and Upgrade Packages in Automation 360 Without Re-installing the A
Other
Communicating with Emulators: How to Automate Terminal Applications
Other
Performing a Feasibility Assessment for an RPA Project
Other
Performing a Complexity Assessment for an RPA Project
Other
Managing the RPA Implementation Lifecycle: Overview
Other
RPA Program Manager (Automation 360)
Other
Bot Store Overview
Other
Building Paid Bots and Digital Workers
Other
Submitting Bots and Digital Workers to the Bot Store
Other
L1-L2 Support Enablement Training
Other
Hello Automation 360 Bot: Getting Started with Building Bots
Other
Getting Started with Robotic Process Automation (RPA)
Other
Hello Automation 360 Bot: Getting Started with Building Bots
Other
Getting Started with Robotic Process Automation (RPA)
Other
Hello Automation 360 Bot: Getting Started with Building Bots
Other
Getting Started with Robotic Process Automation (RPA)
Other
Business Analyst (Automation 360)
Other