General Manager
Asaad Medical Clinics
Total years of experience :18 years, 9 Months
Accomplishments:
• Proffered direction, leadership, and oversight required to deliver excellent results and achieve all organization’s regional goals - propelling revenues.
• Under my unwavering leadership consistently achieved business targets - decreased costs and increased net profit.
• Enhanced human capital Return On investment (ROI) by decreasing human capital turnover rate.
• A future-fit leader, pioneered meaningful change across the organization to drive business sustainability and value chain.
Key Responsibilities:
• Defining P&L roadmap, optimizing financial and human resources for optimum and efficient utilization for maximum profitability.
• Driving the culture of optimizing operations, and building a next-generation operations model which aided in increasing the company’s footprint, burgeoning market share & propelling sustainable revenue gains.
• Providing strategic recommendations on financial analysis/projections, cost identification/allocation, and revenue/expense analysis.
• Authoring forward-thinking revenue-generating strategic marketing plans that delivered results/ targets.
• Superintending a dynamic team. Building human capital capability, strong talent pools, and leadership teams to drive growth, innovation & continuous improvement.
Accomplishments:
• Hand-selected as one of the key team members charged with transformation from a government system to semi government system.
• Designed Next Generation HR, refurbished HR models to transform to meet the demands of the new workforce and provide an employee-oriented, high-performance culture that emphasizes empowerment, quality, productivity & standards, goal attainment and ongoing development of a superior workforce.
• Introduced training programs on diversity and inclusion, resulting in a more inclusive and harmonious work environment.
Key Responsibilities:
• Spearheaded organization development and change management initiatives. Provided leadership and management development programs, and facilitated the company scale in a successful healthy way.
• Managed the organizational development, Design (Positional Structures, JD’s, Job evolution, etc.) and change management initiatives to enable and drive a high-performance culture.
• Designed and facilitated workshops/ training programs. Strengthened the impact of management T&D programs by assessing the program's return on investment (ROI).
• Assessed and recommended changes to organizational structure, policies, and procedures to drive efficiency and effectiveness.
Accomplishments:
• Business Turnaround Champion, offered game-changing insights for resolving challenges - stopped the losing streak and reached the break-even point in a short time.
• Acknowledged for consistently achieving targets and boosting customer satisfaction scores, thus propelling revenue.
Key Responsibilities:
• Orchestrated a sustainable LEAN organization and continuous improvement ethos, and led a company-wide transformation that enabled the delivery of breakthrough levels of performance.
• Created a financial blueprint and aided in achieving the company’s robust goals.
• Strategized, managed, and expanded the entire business according to organizational goals/ strategies.
• Identified and pursued new business opportunities to expand the customer base.
Accomplishments:
• Under my leadership attained unexpected revenue and propelled net profit by a whopping 35%.
• Shouldered onus for performance & development of the Centre.
• Instrumental in increasing assets of the center and decreasing liabilities of the company to normal levels.
Key Responsibilities:
• Conceptualized business development plans implemented aggressive strategic marketing initiatives targeted at expanding market presence and sustained long-term profit assurance.
• Championed planning, organizing, and delivery of effectiveness initiatives in areas such as recruitment and development, compensation & benefits, policies and procedures, performance management, and employee relations.
• Strategic and operational finance leader, delivered value through rigorous cost management. Managed the budget and monitored the financial health.
• Superintended a high-energy, high-impact team and support staff, capable of delivering transformational business results.
Accomplishments:
• Instrumental in delivering the talent agenda in a world-class way by defining the company’s talent philosophy and principles.
• Successfully implementing a combination of strategies focused on improving job satisfaction and employee engagement thereby decreasing turnover of employees.
• Played a key role in building and implementing a new HR system.
Key Responsibilities:
• Determining the optimal compensation architecture and initiating a performance-oriented work culture linking merit-based remuneration with comparison ratio to counter market creep and ensure internal compensation equity.
• Drove the overall effectiveness of training and development programs to produce the targeted business outcomes.
• Linked business strategy, people and performance to current/future business objectives. Defined, KPIs, goals, employee code of conduct, and uniform approach to people management.
• Implemented staffing strategy and tactics to meet employment requirements cost-effectively.
• Recruitment
• Contracts.
• Salaries.
• Vacations.
• Final clearances
• Employee evaluation .
• Governmental relationships ( labor office, passports, GOSI )
• Medical licenses ( MOH, SCFHS )
• Ministry of commerce and industry ( CR, company establishment, company contracts )
• Municipalities.
• Civil defines .
• Direct supervision for the branches .
• Contracts.
• Salaries.
• Vacations.
• Final clearances
• Employee evaluation .
• Governmental relationships ( labor office, passports, GOSI )
• Ministry of education . ( teachers licenses )
• Ministry of commerce and industry ( CR, company establishment, company contracts )
• Municipalities.
• Civil defines .
• Students registration .
General Manager - owner -
Customer Support Manager
Doctor assistant
business Administration
I could not finish due to my situation that time.