Hrithika sooraj

Handled client onboarding, trade support, and portfolio queries;
drove credit card sales across channels; created sales
dashboards; exceeded targets (top 10%); ensured RBI/KYC
compliance and educated clients on product features.
Resolved application issues with credit teams, trained new hires
on SEBI compliance, maintained client relationships to boost
retention, supported team development, and ensured secure,
accurate client data handling.
Ensured smooth application processes by facilitating
communication between clients, sales, and credit teams; built
strong client and team relationships; upheld compliance
standards; and mentored junior staff to support a positive, high
performance culture.

Proficient in SEO, SEM, and Social Media Marketing.
Executed various OFF-page activities, such as article creation,
blogging, visual submissions, social media promotion, and link
building.
Managed multiple social media accounts to ensure brand
awareness and developed strategies through competitive
research.
Oversaw day-to-day operations of Google Ads.
Collaborated with the SEO team to strategize campaigns based
on client requirements.
Created and monitored Facebook ads for optimal performance.
Overseeing various business aspects, from finance and
operations to marketing.
Engaged in addressing challenges, implementing solutions, and
making strategic decisions for effective organizational
functioning.