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Huda Al hammadi , Guest Service Executive

Huda Al hammadi

Guest Service Executive·Burjeel Day Surgery Center

United Arab Emirates

Bachelor's degree, Advertising And Public Relations

Work experience

Total years of experience: 3 years, 6 months

Guest Service Executive

January 2023 - Present

Burjeel Day Surgery Center

Abu Dhabi, United Arab Emirates

January 2023 - Present

Successfully managed customer inquiries, ensuring a high level of satisfaction.
Coordinated special requests and personalized services to enhance the customer experience.
Collaborated with cross-functional teams to address customer needs and concerns.
Utilized strong communication and interpersonal skills to foster positive interactions.
Implemented efficient processes to streamline guest services, improving overall customer satisfaction.
Company industry:
Medical Clinic
Job role:
Customer Service and Call Center

Education

Emirates Colleges of Technology

May 2018

May 2018

Bachelor's degree, Advertising And Public Relations

United Arab Emirates

Skills

COMMUNICATIONS

Intermediate

COMPLEX PROBLEM SOLVING

Intermediate

COMPONENT SERVICES

Intermediate

CUSTOMER ADVOCACY

Intermediate

CUSTOMER INQUIRIES

Intermediate

CUSTOMER SERVICE

Intermediate

HUMAN RESOURCE MANAGEMENT

Intermediate

INTERPERSONAL COMMUNICATIONS

Intermediate

MANAGEMENT

Intermediate

PUBLIC RELATIONS

Intermediate

Receptionist

Expert

Languages

English

Intermediate

Training and Certifications

Certifications
Customer Service Excellence Certification