Account Manager
Diversey
Total years of experience :10 years, 11 Months
• Operate as the lead point of contact for any and all matters specific to my customers
• Build and maintain strong, long-lasting customer relationships
• Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
• Forecast and track key account metrics
• Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment
• Conduct regular inspections and audit the market premises to ensure strict compliance to food safety and the HACCP structure.
• Auditing the internal operations
• Managing the overall health and safety & food safety within market
• Setup food departments by implementing HACCP and Carrefour Quality manual
• Actively reduce guest complaints relating to health and safety and food hygiene.
Quality Control Dubai - UAE
• Assessing the product specifications and testing them with customer requirements.
• Planning & implementing performance improvement and quality assurance programs.
• Ensuring product compliance with legal and quality standards that matches ISO.
• Observing staff performance by collecting significant information and preparing reports.
• Ensuring a safe and healthy work environment
• Develop and organize special activities to meet and maintain quality standards of manufactured products.
Consultant Engineer Dubai, UAE
Job Scope: Handling projects and implements strategic planning in different Governmental departments for improvement.
Ministry of Health
• Setup different department by implementing ISO and excellence prizes
• Preparing & conducting surveys for the quality control and client's satisfaction
Emirates Transport
• Develop most efficient ways to utilize people, machines, materials, information, and energy for increasing productivity.
• Preparing & conducting surveys for the employee's satisfaction
Ministry of Education
• Working as secret audit to observe and evaluate the quality of service.
• Submitting reports based on observation.
• Working on all comments and notes to improve and sustain the quality.