هدى عثمان

-Prepared and reviewed all incoming correspondence for the manager's signature.
-Managed and reviewed filing and office systems.
-Organized and updated schedules for executives.
-Promoted team productivity by keeping supplies organized and well-stocked.
-Handled logistics, catering, workshops, and agendas for meeting and event planning.
-Organized logistics and materials for each meeting, arranged spaces, and took detailed notes.
-Updated executives on changing business needs by thoroughly documenting internal and client meetings.

-Project assistant in the collaboration between Ahfad University for Women and the American University in Beirut.
-Responsible for planning, organizing, and managing the day-to-day administrative activities of the program and ensuring compliance with all internal and external policies and procedures.
-Prepared and reviewed all incoming correspondence for the project manager's signature.
-Managed and reviewed filing and office systems.
-Coordinated events and worked on projects.
-Delivered top-notch administrative support to office staff, promoting excellence in office operations.
-Worked with clients to effectively plan and coordinate logistics for projects.
-Collected data, input records, and protected electronic files. Answered a high volume of phonecalls and email inquiries.
-Organized logistics and materials for each meeting, arranged spaces, and took detailed notes for later dissemination to key stakeholders.
-Prepared and reviewed all incoming correspondence for the director's signature.
-Developed detailed standards of procedures for shareholders and time schedules.
- Supported the President in maintaining the schedule, proofreading documentation, and executing special projects

-Analyze and report on the performance of the student's data.
-Monitored supervisor's work (student's Thesis) calendar and scheduled appointments.
-Organized weekly staff meetings and logged minutes for university records.
- Aided Directors in meeting deadlines, scheduling meetings, and resolving pressing issues.
- Organized and prepared the workshops and counties courses.
-Students traveling (Trip).
- Solve the problems of the students.
-Give the students the information needed at any time.
-Prepares the results of the students and presents them to directors.

-Sales and Productions reporting.
-Updated executives on changing business needs by thoroughly documenting internal.
-Organized and updated schedules for executives.
-Responded to emails and other correspondence to facilitate communication and enhance business processes.
-Created and managed office systems to efficiently deal with documentation.
-Posted open positions both internally and externally, and contacted outside staffing agencies
to recruit for open positions.
-Assisted via recruitment search committee with hiring, screening candidates, and coordinating interviews.
- Prepared and reviewed all incoming correspondence for the manager's signature.

-Contact Agent (Answer calls).
-Marketing Services and products to customers.
- Responded promptly to customer questions to improve customer loyalty and satisfaction.
-Utilized computer to handle high incoming call volumes.
-Passed customer feedback to sales or product teams to make improvements on company offerings.
- Handled customer complaints, providing appropriate solutions and recommending alternatives