هدى يوسف

Manager all mezzan group compapines SAP L1 and L2 support tickets.
Manage all change reuqests.
Manage SAP projects ( have completed two SAP implenetations) in industrial business.
Acts as Business Solution Manager inSAP related projects.
Manage SAP EHP7 and DB2 10.7 upgrade projects.
Manage DMS project
Reasch and developement on SAP Information Steward System as a data governance system.
Create SAP IS projects for master data governance.
Manage SAP BO Project.
Manage the rollout of SAP Fiori apps.
Implementing SAP solution manager for all Mezzan group compaines.
Research and developement on new technologies SAP Manufacturing Integration and Intelligence, and Master Data Governance.

1- Participate in interviewing business owners to understand their business needs, requirements gathering, documentation, analysis and design participation, test script development, and implementation facilitation and maintenance.
2- Manage eCommerce project, including SAP ERP real time integration, master data preparations, payment gateway, and SSL arrangements.
3- Manage all applications in the organization SAP, J2ee application, mobile developments, and any 3_rd party application integrated with ERP SAP system.
4- Work closely with Chief Strategy team to define best practice business process, procedures, policies, and follow up for applying it.
5- Creates a project team with Project leaders, implementers, trainers and support members with identifying deliverables and responsibilities.
6- Understand business needs from different departments and translate it into technical requirements to IT team.
7- Manage new SAP implementation and data migration from Navision including (SD/MM/FI/WM and HR) modules.

Understand my role in the CMM process.
Participate in Design Documents and Use case Design documents.
Participate in Review process
Use Rational Clear Case as a configuration management tool source safe as a configuration management tool.

Nov 2005 - present Harf Information Technology Cairo, Egypt
Software Engineer
Projects I worked on:
Project: SSMS
 Project Overview: to subscribe to a service, and to mange his account and profile.
My role in the project is to:
•Understand my role in the CMM process.
•Understand use cases.
•Development in different layers in the application (Dao, Services, Action and View).
•Unit testing in different layers (Dao, Services).
•Participate in Code review.
•Participate in solving technical issues.
•Participate in (SRS document, Design document, How to built, How to install documents).
•Using source safe as a configuration management tool.
 Technology Used: J2EE technologies: Java (as the main development language), Servlets, JSP, Struts Framework, J2EE Design patterns, Spring and Hibernate.
 Accomplishments:
•Design a template for a unit testing under the framework.
•Solve the lazy loading problems in both the web application and the unit test.
 Project: Cisco
 Project Overview: it is a frame work to create, manage and administer Cisco services like common, push, proxy and AXL services.
My role in the project is to:
•Participate in database design.
•Create use cases using enterprise architect.
•Create the first phase of class diagram.
•Implement the use cases.
•Documentation.
•Using source safe as a configuration management tool.
Technology Used: J2EE development language), JSP, Struts Framework, J2EE Design patterns i.e. MVC and Command design pattern, Spring and Hibernate.
 Accomplishments:
•Participate in choosing the tools used for implementing these services like:
webdav for communicating with xchange server.
Quartiz for job scheduling system.

• Receives general instructions for specific and ongoing assignments and refers problems and unfamiliar situations to supervisor
• Maintains and modifies routine programs; makes approved changes by amending use cases, developing detailed programming logic, and coding changes
• Analyzes performance of programs and takes action to correct deficiencies based on consultation with users and approval of supervisor.
• Keep a log of open issues / bugs / requests and update it regularly
• Sustains building, updating and enhancing dept knowledge bases
• Provide basic application, systems and support documentation
• Maintains and updates projects documentation, including comments, JavaDoc, module description, class diagrams
• Update production tools periodically (compilers, editors, firmware)
• Install, configure & tune required systems & applications
• Participate in design and code reviews
• Participate in database design and development
• Performs Regular backups of source code
• Participate in research and evaluation of new tools and methods
• Participate in presentations, Exhibitions
• Troubleshoots networks, systems, and applications to identify and correct malfunctions and other operational difficulties.