Associate Manager
Telenor Bank MicroFinance
Total years of experience :9 years, 10 Months
* Managing & configuring DHCP server.
* Configuring & managing the Access points (AP) Ubiquiti model m2rocket.
* Configure AP to assign IP addresses from DHCP server.
* ADDS handling via RSAT password reset, OU creation & deletion, computer objects creation.
* Managing Helpdesk web application for creating & resolving the end user issues.
* Configuring & managing the cisco switches as per departmental Vlans.
* Monitoring the devices on connectivity on PRTG software and getting alerts by adding the emails to notification system.
* Video Conferencing connectivity support to board member & departmental meeting in country wide.
* Assign IPv4 to respective departmental user if DHCP server occurs problem while leasing the IP addresses.
* Troubleshooting of LAN networks & giving support till resolution.
* Installation of Telenor Bank all concern Application e.g.: BBPS, CBS, CAI, Emails, OWA, Verisys, etc.
* Troubleshooting of software’s, Hardware and Network issues.
* Operating system Win 10, Win 8.1, Win 7, Win XP, Win 2012 Server.
* Outlook 2013, 2010, 2007/2003 mail configuration.
* Vendor coordination regarding replacement of hadware issue.
* Installation of printers & configure it on sharing to access it over the network.
* Printer toner replacement & repairing/refilling it by vendor coordination.
* Scanner installation & giving the hardware support with coordination with vendor.
* Installing & managing end point protection using Kaspersky.
* Installation & configuration of cisco VPN client & RSA for connecting to SBP ECIB server.
* Any other task assign by the management/line manager.
Installing IOS to router & also configuring Routers & Switches (Cisco).
* WAN Links Monitoring at SolarWinds
* Braches LAN & WAN Link connectivity supports.
* Supervisioning of inter-networking work of multiple branches for switching over to
MPLS.
* Media Shifting on backup link coordination with HOK (NOC) if Primary Link
Down.
* Lodging Complaints to concern vendors for resolving the links issue, like
Ptcl, Wateen, CyberNet, Multinet, & Mobilink.
* Asking for FLM with effected Branches.
* Assign IPv4 to corresponding branches systems.
* Troubleshooting of LAN networks.
* ATM Monitoring via IRIS web console.
* Onsites and offsites ATM WAN link supports.
* ATM complaints forwarding to concern vendors like NCR, WINCOR & DIEBOLD,
and getting update status for the certain complaints on behalf of escalation metrics.
* Installation of HBL all concern Application e.g: Mysis, Sigcap, Stus, & Cmod.
* Troubleshooting of softwares, Hardware and Network issues.
* Operating system Win 10, Win 8.1, Win 7, Win XP, Win
Installation of Softwares.
* Troubleshooting of softwares, Hardware and Network issues.
* Operating system Win 7, Win XP, Win 2003, 2012 server.
* Domain desktop user configuration.
* Outlook 2013, 2010, 2007/2003 mail configuration.
* SIMEX, IBTS, MISYS, CASHIER, complete installation and configuration in
branches.
* Remotely resolve the issues of branch officers.
* SCCM Client and SCEP 2012 installation & configuration.
* Any other task assign by the ITSC Hyderabad.
TRAININGS @ HBL
SYMANTEC-PGP Whole Harddisk Encrption Training @ HBL
Learning & Development I.I Chundrigarh Road Karachi.
Banking -United Bank Limited(HeadOffice Karachi-Fulcrum
UBL Softwares Knowledge :
* Inward and outward clearing System.
* Good knowledge of asp .net Developed website of Inward Clearing System.
* Knowledge of Java Developed Software of UBL i.e Symbols.
* Knowledge about backend mechanism of UBL Salaries credited System in CMT
Dept.
* Knowledge about files Security purpose software i.e Crypto.
* Good concept of UBL account no maintenance i.e Symbols & uni-banking A/c’s.
* Understands UBL Symbols Software e.g: A/c Details, Transactions etc
MS Information Security
CCNA CERTIFIED MCP CERTIFIED MCSA 2012 Course Outline: * INSTALLING AND CONFIGURING WINDOWS SERVER 2012 (410) * Administering Windows Server 2012 (411) * Configuring Advanced Windows Server 2012 Services(412)
(Grade: ‘A-1’ )
"Grade-A"