Total des années d'expérience: 14 Années, 0 Mois
janvier 2014
A À présent
Risk & Admin - PA For AGM of IT Operations
à HSBC Bank Oman SAOG
Lieu :
Oman - Muscat
* Provide high level secretarial services for the Regional Head of Software Delivery including maintaining
and safekeeping of confidential correspondence
* Assist the Regional Head of IT Operations to run business on a day-to-day basis
* Achieve their objectives by co-coordinating and liaising with all their direct reports.
* Complete a variety of administrative and support duties, often of a confidential nature and unique to
assigned area,
* Researching information and data,
* Maintaining department records, filing system,
2
* Developing and producing reports and presentations.
* Produce letters, reports, memoranda, forms, schedules, etc.,
* Schedule appointments and meetings
* Arrange / assist in event planning.
* Looking after the department attendance on a daily basis.
* Coordinating with HR, Procurement, Services Delivery and Management Departments for any issues,
requirements or regulations following up.
* Following up with all department trainings completion on quarterly biases.
* Following up with CBO rules and regulations and insure all staff are aware about any updates comes
from CBO.
and safekeeping of confidential correspondence
* Assist the Regional Head of IT Operations to run business on a day-to-day basis
* Achieve their objectives by co-coordinating and liaising with all their direct reports.
* Complete a variety of administrative and support duties, often of a confidential nature and unique to
assigned area,
* Researching information and data,
* Maintaining department records, filing system,
2
* Developing and producing reports and presentations.
* Produce letters, reports, memoranda, forms, schedules, etc.,
* Schedule appointments and meetings
* Arrange / assist in event planning.
* Looking after the department attendance on a daily basis.
* Coordinating with HR, Procurement, Services Delivery and Management Departments for any issues,
requirements or regulations following up.
* Following up with all department trainings completion on quarterly biases.
* Following up with CBO rules and regulations and insure all staff are aware about any updates comes
from CBO.
mars 2012
A janvier 2014
Customer Services Assistant/Claim Department
à AXA GULF INSURANCE
Lieu :
Oman - Muscat
* Reviewing insurance policy to determine coverage.
* Preparing and review insurance-claim forms and related documents for completeness.
* Providing customer services, such as giving limited instructions on how to proceed with claims
or providing referrals to auto repair facilities or local contractors.
* Organizing and work with detailed office,
* Using computers to enter access search and retrieve data.
* Post or attach information to claim file.
* Calculate amount of claim.
* Transmit claims for payment or further investigation.
* Contact insured or other involved persons to obtain missing information.
* Contact the garages to have the last updates on the repair process/steps.
* Issuing the Undertaken Letters for Royal Oman Police (ROP) for releasing the insured
documents such: driving license, vehicle registration card and the vehicle itself.
* Preparing and review insurance-claim forms and related documents for completeness.
* Providing customer services, such as giving limited instructions on how to proceed with claims
or providing referrals to auto repair facilities or local contractors.
* Organizing and work with detailed office,
* Using computers to enter access search and retrieve data.
* Post or attach information to claim file.
* Calculate amount of claim.
* Transmit claims for payment or further investigation.
* Contact insured or other involved persons to obtain missing information.
* Contact the garages to have the last updates on the repair process/steps.
* Issuing the Undertaken Letters for Royal Oman Police (ROP) for releasing the insured
documents such: driving license, vehicle registration card and the vehicle itself.
mars 2012
A juin 2012
Receptionist
à AXA GULF INSURANCE Oman's
Lieu :
Colombie
* Organizing and maintaining paper and electronic files;
* Integrating information for dissemination to staff and clients;
* Disseminate information by using the telephone, mail services, Web sites, and e-mail;
* Using a variety of office equipment, such as fax machines, photocopiers, scanners, and
telephone systems;
* Collecting cash and other forms of payments from customers if necessary,
* Filing, organizing board and or meeting rooms,
* Ordering stationery, dispatching and accepting mails and couriers services;
* Using computers to do tasks previously handled by managers and professionals;
* Create spread sheets, compose correspondence, manage databases, and create reports, and
documents
* Using desktop publishing software and digital graphics;
3
* Taking incoming telephone calls, dealing with such calls promptly in a professional manner,
and re-directing appropriate calls to other individuals or departments within and outside the
establishment;
* Translating the documents as needed;
* Issuing the travel insurance policies.
* Integrating information for dissemination to staff and clients;
* Disseminate information by using the telephone, mail services, Web sites, and e-mail;
* Using a variety of office equipment, such as fax machines, photocopiers, scanners, and
telephone systems;
* Collecting cash and other forms of payments from customers if necessary,
* Filing, organizing board and or meeting rooms,
* Ordering stationery, dispatching and accepting mails and couriers services;
* Using computers to do tasks previously handled by managers and professionals;
* Create spread sheets, compose correspondence, manage databases, and create reports, and
documents
* Using desktop publishing software and digital graphics;
3
* Taking incoming telephone calls, dealing with such calls promptly in a professional manner,
and re-directing appropriate calls to other individuals or departments within and outside the
establishment;
* Translating the documents as needed;
* Issuing the travel insurance policies.
septembre 2011
A février 2012
Secretary
à TROWERS & HAMLINS
Lieu :
Oman - Muscat
* Organizing and scheduling meetings and appointments;
* Organize and maintain paper and electronic files;
* Integrating information for dissemination to staff and clients;
* Disseminate information by using the telephone, mail services, Web sites, and e-mail;
* Using a variety of office equipment, such as fax machines, photocopiers, scanners, and
telephone systems;
* Collecting cash and other forms of payments from customers if necessary,
* Filing, organizing board and or meeting rooms,
* Ordering stationery,
* Dispatching and accepting mails and couriers services;
* Using computers to do tasks previously handled by managers and professionals;
* Create spreadsheets, compose correspondence, manage databases, and create reports, and
documents using desktop publishing software and digital graphics;
* Taking incoming telephone calls, dealing with such calls promptly in a professional manner,
and re-directing appropriate calls to other individuals or departments within and outside the
establishment;
* Translating the legal documents as needed.
English Language Teacher \[ Modern Institute for
* Organize and maintain paper and electronic files;
* Integrating information for dissemination to staff and clients;
* Disseminate information by using the telephone, mail services, Web sites, and e-mail;
* Using a variety of office equipment, such as fax machines, photocopiers, scanners, and
telephone systems;
* Collecting cash and other forms of payments from customers if necessary,
* Filing, organizing board and or meeting rooms,
* Ordering stationery,
* Dispatching and accepting mails and couriers services;
* Using computers to do tasks previously handled by managers and professionals;
* Create spreadsheets, compose correspondence, manage databases, and create reports, and
documents using desktop publishing software and digital graphics;
* Taking incoming telephone calls, dealing with such calls promptly in a professional manner,
and re-directing appropriate calls to other individuals or departments within and outside the
establishment;
* Translating the legal documents as needed.
English Language Teacher \[ Modern Institute for
juin 2011
A août 2011
English Language Teacher
à Modern Institute for Development
Lieu :
Oman - Muscat
* Teaching English; classroom management; planning, preparing and delivering lessons to a
range of classes and age groups;
* Preparing and setting tests, examination papers, and exercises;
* Providing appropriate feedback on oral and written work;
* Devising, writing and producing new materials, including audio and visual resources;
* Basic administration such as keeping student registers and attendance records for starters and
leavers.
range of classes and age groups;
* Preparing and setting tests, examination papers, and exercises;
* Providing appropriate feedback on oral and written work;
* Devising, writing and producing new materials, including audio and visual resources;
* Basic administration such as keeping student registers and attendance records for starters and
leavers.
février 2010
A octobre 2010
Assistant Teacher
à Nizwa University
Lieu :
Oman - Nizwa
* Teaching English Language for the first year students in the university;
* Classroom management; planning, preparing and delivering lessons to a range of classes and
age groups;
* Preparing and setting tests, examination papers, and exercises; marking
* Providing appropriate feedback on oral and written work;
* Devising, writing and producing new materials, including audio and visual resources;
4
* Basic administration such as keeping student registers and attendance records for starters and
leavers.
Secretary for the Head Department of Foreign Languages \[ University of Nizwa
* Classroom management; planning, preparing and delivering lessons to a range of classes and
age groups;
* Preparing and setting tests, examination papers, and exercises; marking
* Providing appropriate feedback on oral and written work;
* Devising, writing and producing new materials, including audio and visual resources;
4
* Basic administration such as keeping student registers and attendance records for starters and
leavers.
Secretary for the Head Department of Foreign Languages \[ University of Nizwa
janvier 2001
A juin 2001
Customer Services Trainee
à Administrative & Accounting", OmanTel Company
Lieu :
Oman - Nizwa
* Dealing with the walk in & online customers
* Reviewing customers accounts and payments
* Upgrading / changing customers accounts when required
* Opening new accounts / numbers for customers.
* Reviewing customers accounts and payments
* Upgrading / changing customers accounts when required
* Opening new accounts / numbers for customers.
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