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Huriya Al Toubi

Risk & Admin - PA For AGM of IT Operations

HSBC Bank Oman SAOG

Lieu:
Oman
Éducation:
Diplôme, Administration Management
Expérience:
14 années, 0 mois

Expériences professionnelles

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Indiquez vos fonctions, compétences, projets et réalisations dans chaque rôle professionnel. Si vous êtes un nouveau diplômé, vous pouvez ajouter vos activités de bénévolat ou les stages que vous avez faits.
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Total des années d'expérience:  14 Années, 0 Mois   

janvier 2014 A À présent

Risk & Admin - PA For AGM of IT Operations

à HSBC Bank Oman SAOG
Lieu : Oman - Muscat
* Provide high level secretarial services for the Regional Head of Software Delivery including maintaining
and safekeeping of confidential correspondence
* Assist the Regional Head of IT Operations to run business on a day-to-day basis
* Achieve their objectives by co-coordinating and liaising with all their direct reports.
* Complete a variety of administrative and support duties, often of a confidential nature and unique to
assigned area,
* Researching information and data,
* Maintaining department records, filing system,
2
* Developing and producing reports and presentations.
* Produce letters, reports, memoranda, forms, schedules, etc.,
* Schedule appointments and meetings
* Arrange / assist in event planning.
* Looking after the department attendance on a daily basis.
* Coordinating with HR, Procurement, Services Delivery and Management Departments for any issues,
requirements or regulations following up.
* Following up with all department trainings completion on quarterly biases.
* Following up with CBO rules and regulations and insure all staff are aware about any updates comes
from CBO.
mars 2012 A janvier 2014

Customer Services Assistant/Claim Department

à AXA GULF INSURANCE
Lieu : Oman - Muscat
* Reviewing insurance policy to determine coverage.
* Preparing and review insurance-claim forms and related documents for completeness.
* Providing customer services, such as giving limited instructions on how to proceed with claims
or providing referrals to auto repair facilities or local contractors.
* Organizing and work with detailed office,
* Using computers to enter access search and retrieve data.
* Post or attach information to claim file.
* Calculate amount of claim.
* Transmit claims for payment or further investigation.
* Contact insured or other involved persons to obtain missing information.
* Contact the garages to have the last updates on the repair process/steps.
* Issuing the Undertaken Letters for Royal Oman Police (ROP) for releasing the insured
documents such: driving license, vehicle registration card and the vehicle itself.
mars 2012 A juin 2012

Receptionist

à AXA GULF INSURANCE Oman's
Lieu : Colombie
* Organizing and maintaining paper and electronic files;
* Integrating information for dissemination to staff and clients;
* Disseminate information by using the telephone, mail services, Web sites, and e-mail;
* Using a variety of office equipment, such as fax machines, photocopiers, scanners, and
telephone systems;
* Collecting cash and other forms of payments from customers if necessary,
* Filing, organizing board and or meeting rooms,
* Ordering stationery, dispatching and accepting mails and couriers services;
* Using computers to do tasks previously handled by managers and professionals;
* Create spread sheets, compose correspondence, manage databases, and create reports, and
documents
* Using desktop publishing software and digital graphics;
3
* Taking incoming telephone calls, dealing with such calls promptly in a professional manner,
and re-directing appropriate calls to other individuals or departments within and outside the
establishment;
* Translating the documents as needed;
* Issuing the travel insurance policies.
septembre 2011 A février 2012

Secretary

à TROWERS & HAMLINS
Lieu : Oman - Muscat
* Organizing and scheduling meetings and appointments;
* Organize and maintain paper and electronic files;
* Integrating information for dissemination to staff and clients;
* Disseminate information by using the telephone, mail services, Web sites, and e-mail;
* Using a variety of office equipment, such as fax machines, photocopiers, scanners, and
telephone systems;
* Collecting cash and other forms of payments from customers if necessary,
* Filing, organizing board and or meeting rooms,
* Ordering stationery,
* Dispatching and accepting mails and couriers services;
* Using computers to do tasks previously handled by managers and professionals;
* Create spreadsheets, compose correspondence, manage databases, and create reports, and
documents using desktop publishing software and digital graphics;
* Taking incoming telephone calls, dealing with such calls promptly in a professional manner,
and re-directing appropriate calls to other individuals or departments within and outside the
establishment;
* Translating the legal documents as needed.
English Language Teacher \[ Modern Institute for
juin 2011 A août 2011

English Language Teacher

à Modern Institute for Development
Lieu : Oman - Muscat
* Teaching English; classroom management; planning, preparing and delivering lessons to a
range of classes and age groups;
* Preparing and setting tests, examination papers, and exercises;
* Providing appropriate feedback on oral and written work;
* Devising, writing and producing new materials, including audio and visual resources;
* Basic administration such as keeping student registers and attendance records for starters and
leavers.
février 2010 A octobre 2010

Assistant Teacher

à Nizwa University
Lieu : Oman - Nizwa
* Teaching English Language for the first year students in the university;
* Classroom management; planning, preparing and delivering lessons to a range of classes and
age groups;
* Preparing and setting tests, examination papers, and exercises; marking
* Providing appropriate feedback on oral and written work;
* Devising, writing and producing new materials, including audio and visual resources;
4
* Basic administration such as keeping student registers and attendance records for starters and
leavers.
Secretary for the Head Department of Foreign Languages \[ University of Nizwa
janvier 2001 A juin 2001

Customer Services Trainee

à Administrative & Accounting", OmanTel Company
Lieu : Oman - Nizwa
* Dealing with the walk in & online customers
* Reviewing customers accounts and payments
* Upgrading / changing customers accounts when required
* Opening new accounts / numbers for customers.

Éducation

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décembre 2015

Diplôme, Administration Management

à KTI - Kimji Training Institute
Lieu : Oman - Muscat
Moyenne générale: 100 sur 100
A Business Management offers an introduction to business. Learning the basics needed for running and managing a business. The ability to lead and supervise people, communicate effectively, and understand how businesses are organized are valuable skills. Also, moving up the corporate ladder typically means moving into a management position.
Understand different business principles, such as leadership skills, how to read and interpret accounting reports, basic laws covering business organizations, how to effectively organize people, and how to communicate through written reports, memos, and oral presentations. The following areas to be identified pleas.
• Introduction to Business
• Management Principles
• Business Communications
• Human Resource Management
• Accounting
• Business Law
novembre 2011

Baccalauréat, English Language & Translation

à Nizwa University
Lieu : Oman - Nizwa
Moyenne générale: 2.49 sur 4
courses highlights: Grammar, American & British Literature (volumes I, II, III
each), Practice in Translation & Interpretation (volumes I, II each), Communication Skills, Computer
Skills, History & Introduction to Linguistics (Sociolinguistics + Psycholinguistics), Introduction to
Logic, Man & The Environment, Foreign Languages (French, Spanish).

Specialties & Skills

DATABASE ADMINISTRATION

DISPATCHING

HABILIDADES DE COMUNICACIÓN

MATERIALS MANAGEMENT

MICROSOFT MAIL

OFFICE EQUIPMENT

Personal Training

Team Leadership

Language Services

Office Administration

Microsoft Office

Langues

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Dans certaines professions, la maîtrise d'une ou de plusieurs langues étrangères est un plus ; il faut donc ajouter vos compétences linguistiques pour obtenir de meilleurs résultats.

Anglais

Expert

Français

Débutant

Espagnol

Débutant

Adhésions

Etes-vous membre d\'une organisation ou d\'un club professionnel?
Vos adhésions professionnelles révèlent vos aspirations professionnelles, ajoutez-les!
Organisation : HSBC Bank Oman SAOG
Adhésion/Rôle : Women Development Board
Membre depuis : July 2016
Organisation : Netherland Embassy - Oman
Adhésion/Rôle : Khutwa Kick Off Member - Women Development
Membre depuis : February 2017

Formations et Certificats

Springboard Programme – Women Development ( Formation )

HSBC Bank Oman SAOG & British Councel
July 2016 (100 heures)

Overview of Risk Management ( Formation )

CBFS (College of Banking and Financial Studies)
November 2016 (24 heures)

Business Management & Administration ( Formation )

KTI (Kimji Training Institute).
July 2015 (500 heures)

Customer Service Fundamentals: Building Rapport in Customer Relationships ( Formation )

HSBC Business School
April 2015 (12 heures)

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