حسين محمد

Position: Computer Technician (March 2018 - June 2018)
Responsibilities:
1- Install new computers and printers.
2- Install operating systems.
3- Replacement Computer technician at ministry of health.
4- Troubleshoot hardware issues for devices under warranty.
Projects:
1- Install new computers and printers at ministry of health.
2- Install and configure new computers at ministry of municipalities.

Position: Computer Technician at Ministry of Education (December 2013 - February 2018)
Responsibilities:
1- Troubleshoot computer issues
2- Virus cleanup
3- Troubleshoot and repair hardware problems
4- Install software and troubleshoot software issues
5- Install operating systems
Achievements:
1- Diagnosed and resolved issues for 20+ schools.
2- Respond to 800+ requests at ministry of education directorates and schools.
Projects:
1- Working with a team to upgrade MOE PCs to windows 8.1.
2- Participate in upgrading MOE PCs to windows 10.

Customer Service, Technician:
1- CCTV Camera System.
2- Network.
3-PBX System.