حسام عبيد

- ERP for Retail Companies
- Hospital Management System with ERP
- SAP - Managing SAP ERP Implementation Project.
- commercial, planning and budgeting skills.
- Responsible for the recruitment and training of new staff.
- Writing documentation for ICT procedures, security and disaster recovery.
- Maintaining documentation of changes regarding users, functions & systems.
- Managing the internal & hosted network infrastructure including: firewalls

Study the current status of IT in the IGO's in Iraq and provide a TOR to the UNDP

 SAP ERP - Project Manager at ISC.
 Manage Pre-Sales team of 4 specialist in Finance, HR and Material Management solutions
 Engage in discovery calls and requirements collection meetings with high profile customers
 Develop demos and presentations scenarios.
 Managing SIT (Service Integration Testing) and UAT (User Acceptance Testing)

 Migration strategy preparation.
 Source Areas are : POS, Charging, HLR
 Migration business requirement collection, rules and mapping.
 Data cleansing with the customer.
 Development of data migration scripts needed for CBIO (BSCS database).
 Create, Design & Manage Migration documents.
 Script for Migration Reporting: quality of migration.
 Reconciliation reporting for cutover simulation and cutover.

Hired by Engineering Solutions to work with USAID as an IT Adviser

 Services Assessment.
 Business Process Re-Engineering (BPR) for Iraqi governmental ministries services.
 Terms of Reference (TOR) of tenders for their expect Applications (Design, Collect info. & Prepare).
 Workshops to enhance the skills of using and deal with Automation systems & explain the value of using IT in Business.

- IT Solutions Consultant.
- Billing professional, Oracle Database Administrator
- An excellent work experience for more than 19 years in IT jobs
- A reliable hard working person, with ability to keep calm, pressure and meet the deadlines.
- I'm a good team player with ability to work on my own.
- Billing professional,
- Oracle Database Administrator (UNIX & Windows), SQL Server Database Administrator, Report Developer & programmer in some programming languages.
- Excellent communication skills & management skills.
- Very Good Sales skills Enhanced by many sales training courses.
- Very good training Skills
- Fluent Arabic and English.

 Generate reports for Revenue Assurance, Commercial, Sales and HR.
 DBA on Reporting Server …. Copy and maintaining Data on this server (Oracle9i+Win. Server 2003)
 Weekly report for ROOMING statistics.
 Daily report for failed CDR files.
 Implement full Software Development Life Cycle (SDLC)
 methodology with over view of project Management.
 Responsible for the developing team and work as part of it to provide a stable and reliable production environment & Try to provide turn-key solutions for some business requirement.
 Ensures that projects are completed in accordance with established technical specifications and deadlines
 Provide reports to database designer, programmer and functional tester for the completed projects databases performance.
 Present the suggestion or ideas to enhance the Billing databases performance (database designing, indexing & expected database growing up).
 Analyze & Programming Short Number tool (Microsoft Access + VB Script)
 Design database and programming Purchasing Site ( VB.NET + SQL Server Database)

 Responsible on administration and maintaining all Oracle systems and their related databases.
 Manage the local network.
 Maintaining inventory System and its database using (Developer6i, Oracle9i).
 Update Health Insurance System using (Developer6i, Oracle9i).
 Developing, designing Payroll Program using (V.FoxPro then convert its database to Oracle8 database with interface in Developer6) as flexible program to work with all changes that might be happened in future.
 Analyzing, designing & programming Engineering Inspection System using ( Developer6 + Oracle8 database + WinNt4)
 In charge of all help disk tasks in the main office of the com and a few of them in the factory.