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Husnain Farrukh, Client Services Executive and Fraud Analyst

Husnain Farrukh

Client Services Executive and Fraud Analyst·I2c Pakistan

Pakistan

Master's degree, Business management

Work experience

Total years of experience: 14 years, 3 months

Client Services Executive and Fraud Analyst

May 2014 - Present

I2c Pakistan

Lahore, Pakistan

May 2014 - Present

I'm currently serving in i2c pakistan one of the best payment solution provider in the world. My job responsibilities are to provide support to the clients which are banks like GreenDot, Bancorp, Bank of George, CBKC, Chase, Kiwi Bank etc. I'm providing support services including helpdesk tickets having various issues needs to be resolved in collaboration with cross functional teams. Handling concerns regarding chargebacks, fraud analysis when its comes to monitor spending pattern and card usage. Moreover, I used to report fraud dectected on different card programs associated with various banks directly to the networks like VISA, MASTERCARD, DISCOVER etc.

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Support Services

Client Sales Exective

September 2013 - May 2014

TRG DGS

Lahore, Pakistan

September 2013 - May 2014

My responsibilities were to receive Sales calls from our clients there in US and converting them to successful sales to generate revenue from it.

Company industry:
IT Services
Job role:
Sales

Senior Recruitment Consultant TL

March 2012 - August 2013

Axis Recruitment

Lahore, Pakistan

March 2012 - August 2013

Axis Recruitment is specialised in providing recruitment services for United Kingdom's largest sector of health and socials services. My responsibilities were to recruit nurses for various hospitals and nursing homes. From screening of applicants to preparing them for interviews making sure that they are fully qualifying for the vacancy that they are actually applying for.

Company industry:
Other Healthcare Services
Job role:
Support Services

Education

Virtual University

October 2017

October 2017

Master's degree, Business management

Pakistan

GPA (point): 3.0 out of 4

GPA (point): 3.0 out of 4

Business management: Marketing, Economics, Cost Accounting, Acounting, Organizational behaviour, Consumer behaviour etc

Punjab University

August 2013

August 2013

Bachelor's degree, Arts and Social Sciences

Pakistan

GPA (percentage): 50%

GPA (percentage): 50%

Superior Group of Colleges

August 2011

August 2011

High school or equivalent, Science and Engineering

Pakistan

GPA (percentage): 58%

GPA (percentage): 58%