حسين آل طويلب, IT Officer

حسين آل طويلب

IT Officer

Tabuk pharmaceuticals

البلد
المملكة العربية السعودية - الشرقية
التعليم
بكالوريوس, Information Technology
الخبرات
9 years, 10 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :9 years, 10 أشهر

IT Officer في Tabuk pharmaceuticals
  • المملكة العربية السعودية - الدمام
  • أشغل هذه الوظيفة منذ فبراير 2023

• Managing and maintaining computer systems and networks, handling software installation, upgrades, and troubleshooting, and ensuring critical data backups.
• Digitized regular paperwork into web-based processes for quicker workflow.
• Automated time-consuming and repetitive tasks using Python scripting.

IT Support Officer في Abdulla Fouad Company
  • المملكة العربية السعودية - راس تنورة
  • مارس 2017 إلى يناير 2023

• Coordinated workstation replacements for Saudi Aramco, ensuring a smooth hardware transition within the project timeline.
• Provided technical support and training to team members for seamless operations.

IT Technician في Intercontinental Hotel
  • المملكة العربية السعودية - الدمام
  • يوليو 2015 إلى مارس 2017

• Provided technical support for both staff and guests and set up and configured workstations and
peripheral devices.
• Prepared hotel cards and configured door lock systems, IP telephony, and IP TVs.

Computer Technician في First International Transportation
  • المملكة العربية السعودية - الدمام
  • مايو 2013 إلى مارس 2014

•Provided technical support for staff, troubleshooting hardware and software issues on workstations.
•Used specialized computer software to track the company’s fleet of trucks, ensuring efficient logistics operations.

الخلفية التعليمية

بكالوريوس, Information Technology
  • في Capella University
  • ديسمبر 2021

Specialties & Skills

HTML + CSS
Desktop Hardware
PC Software
Remote Support
Customer service and teamwork
OPERATIONS
TECHNICAL SUPPORT
COMPUTER SYSTEMS
INSTALLATION
TELEPHONY
TROUBLESHOOTING (PROBLEM SOLVING)
WORKSTATIONS
FRESHDESK
Hardware and Software support
English Langauge
Anydesk, TeamViewer, and more
Remote IT Support
Applying ITIL principles
Microsoft 365
Asset Management
Teamleadership
Software
IT Management
Ticketing Systems
Project Management
Hardware

اللغات

الانجليزية
متمرّس
العربية
اللغة الأم

التدريب و الشهادات

ITIL V4 Foundation (الشهادة)
تاريخ الدورة:
March 2023
صالحة لغاية:
March 2026

الهوايات

  • Video Game creation
    Successfully created a racing video game for PC.
  • Audio & Video Editing and creation
    Filmora for video creation Audio editing software usage such as Sound Forge Pro and Audacity.
  • Digital Arts
    3ds max Paint.NET Drawing with Wacom tablets digitally
  • Creating Websites
    CSS and HTML a bit of JS
  • Computer Hardware
    Building high performance gaming PCs