Sr. Service Sales Engineer
Carrier
Total years of experience :4 years, 11 Months
Serve and support both new and existing customers, meeting their needs, and addressing inquiries and concerns.
- Actively engage in meetings for quotations, price negotiations, and ensuring alignment with customer expectations and company policies.
- Dispatch skilled technicians for thorough unit inspections, accurately assessing their condition and identifying necessary repairs or replacements.
- Review inspection reports carefully to identify suitable parts, considering quality, availability, and cost-effectiveness.
- Recommend upgrades or enhancements to enhance customer satisfaction and address evolving needs based on technician recommendations.
- Prepare comprehensive quotes with a detailed scope of work, ensuring transparency and clarity for customers.
- Collaborate closely with the operations team to plan and schedule service repairs, coordinating logistics and resources for timely resolution of customer issues.
- Contribute insights, forecasts, and sales updates in management meetings to enhance strategies and improve overall sales effectiveness.
• Manage the sales of a diversified range of products including pipes and pumps
• Manage sales cycle from lea generation to closing
• Maintain relationships with clients
• Follow up with the client for payments
• Monitor market dynamics and look for potential opportunities
• Manage the accounts of Sabic, SEC, Marafiq, Maaden and Dammam industrial cities
• Manage the sales of a diversified range of products including pipes and pumps
• Manage sales cycle from lea generation to closing
• Maintain relationships with clients
• Follow up with the client for payments
• Monitor market dynamics and look for potential opportunities
Senior project (Solar Water Distiller)