Hussain  Aljumea, Sr. Service Sales Engineer

Hussain Aljumea

Sr. Service Sales Engineer

Carrier

Location
Saudi Arabia - Eastern Province
Education
Bachelor's degree, Mechanical Engineering
Experience
4 years, 11 Months

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Work Experience

Total years of experience :4 years, 11 Months

Sr. Service Sales Engineer at Carrier
  • Saudi Arabia - Dammam
  • My current job since December 2022

Serve and support both new and existing customers, meeting their needs, and addressing inquiries and concerns.
- Actively engage in meetings for quotations, price negotiations, and ensuring alignment with customer expectations and company policies.
- Dispatch skilled technicians for thorough unit inspections, accurately assessing their condition and identifying necessary repairs or replacements.
- Review inspection reports carefully to identify suitable parts, considering quality, availability, and cost-effectiveness.
- Recommend upgrades or enhancements to enhance customer satisfaction and address evolving needs based on technician recommendations.
- Prepare comprehensive quotes with a detailed scope of work, ensuring transparency and clarity for customers.
- Collaborate closely with the operations team to plan and schedule service repairs, coordinating logistics and resources for timely resolution of customer issues.
- Contribute insights, forecasts, and sales updates in management meetings to enhance strategies and improve overall sales effectiveness.

Sales Engineer at Johnson controls
  • Saudi Arabia - Khobar
  • August 2021 to December 2022

• Manage the sales of a diversified range of products including pipes and pumps
• Manage sales cycle from lea generation to closing
• Maintain relationships with clients
• Follow up with the client for payments
• Monitor market dynamics and look for potential opportunities

Sales Engineer at Zamil group trade & services Co.Ltd
  • Saudi Arabia - Dammam
  • June 2019 to August 2021

• Manage the accounts of Sabic, SEC, Marafiq, Maaden and Dammam industrial cities
• Manage the sales of a diversified range of products including pipes and pumps
• Manage sales cycle from lea generation to closing
• Maintain relationships with clients
• Follow up with the client for payments
• Monitor market dynamics and look for potential opportunities

Education

Bachelor's degree, Mechanical Engineering
  • at Arkansas Tech University
  • December 2018

Senior project (Solar Water Distiller)

Diploma, Nuclear Engineering
  • at Arkansas Tech University
  • December 2018

Specialties & Skills

Microsoft Dynamics
Communication Skills
Microsoft Office Applications
negotiation
procurement
marketing
MICROSOFT OFFICE
TIME MANAGEMENT
SolidWork
Leadership
communication skills
AutoCAD
Sales Force
quotations
logistics

Social Profiles

Languages

Arabic
Native Speaker
English
Expert

Memberships

هيئة المهندسيين السعوديين
  • مهندس ميكانيكي - 444482
  • April 2019

Training and Certifications

Osha (Training)
Training Institute:
Osha safety
Date Attended:
December 2015
Duration:
10 hours

Hobbies

  • HVAC
  • pumps
    2 years of pumps sales
  • تعلم اشياء تخص السيارات والقراء عن الاخطاء الهندسيه