AVP/ Systems Architect (Retail Banking Mobile / Internet)
Gulf International Bank
مجموع سنوات الخبرة :17 years, 9 أشهر
• Lead the identification of technical design issues and limitations and ensure timely resolution
• Proactively identify and assist in the timely resolution of strategic, tactical and/or technical domain issues
• Lead the team to address individual components, plan execution and deliver application designs
• Lead the SADAD Payment integration Module as Payments SME
• Lead performance improvement strategy
• Facilitating workshops to identify technical requirements and develop architectural decisions
• Lead the team to Identify issues and risks and communicating progress with all stakeholders
• Lead the Retail Applications IT Strategy Report development
• RFID was de-scoped from Day 1 deliverable however considering the value it adds to the overall customer experience, I took an initiative to design and develop the RFID solution and integration with CRM and made it available for Day 1
• Designed and Developed a solution for the PinPad integration with the AST Application
• Lead the identification of technical design issues and limitations and ensure timely resolution
• Preparing architecture/software technical design diagrams for all the existing applications/systems
• Working with teams to address individual components, plan execution and deliver application architecture designs
• Lead the SADAD Payment integration Module
• Capturing and conveying complex technical subjects in a ways that are easy to understand
• Proactively identify and assist in the timely resolution of strategic, tactical and/or technical domain issues
• Provide technical and functional advise to the CRM Team which includes the Customer 360 Module, Customer Single View Module, Loyalty Management Module, Case Management Module, Campaign Management Module and Back Office Module for Internet and Mobile Banking
• Capture, document and design the As-Is and To-Be application architecture details
• Capture, document and design the As-Is and To-Be Integration architecture details
• Capture and document requirements/findings.
• Developed IT Organization Structure for the IT Directorate and Outsourcing Model.
• Developed Outsourcing model for IT Organization structure.
• Developed KPI’s for IT Directorate.
• Developed the Gap Analysis Report.
• Involved in developing the Projects Road Map initiatives.
• Conduct information gathering workshops, facilitating requirements workshops and presentations
• Prepare and conduct business process analysis and gap/fit analysis.
• Prepare technical design document specification.
• Conduct Key user training.
• Conduct deployments to production and test environments.
• Support Testers and End User training.
• Map Business processes and requirements specifications.
• Design and Develop Business Data Model.
• Design and Develop custom/out-of-the box workflows to automate business processes.
• Conduct Pre-sales demonstrations and presentations.
• Prepare and conduct gap/fit analysis.
• Prepare and conduct business process analysis.
• Conduct Key user training.
• Map Business processes and requirements specifications to MS CRM.
• Conduct Pre-sales demonstrations and presentations.
• Prepare and conduct gap/fit analysis.
• Prepare and conduct business process analysis.
• Conduct Key user training.
• Map Business processes and requirements specifications to MS CRM.