Corporate Relationship Officer
Bahrain Credit
Total years of experience :11 years, 11 Months
My day to day routine involves dealing with real estate agents, brokers, mortgage loan seekers and keeping up to date with the current market laws and working closely with clients.
• Prospect and develop new business opportunities.
• Follow up on sales leads generated.
• Provide clients with an overall positive relationship with the organization.
• Ensure that Central Bank and other regulatory requirements are complied with at all times.
• Keep updated with news on local and international financial products as well as competitor information.
• Understand clients' businesses as well as their industries.
• Develop new, profitable business relationships for the organization and service existing accounts.
• Work with colleagues to cross-sell bank services and to network with professionals in the community for the purpose of bringing new business clients to the bank.
Customer Service & Client Services
November 2012 - Present
• American Express Middle East
• Operations
• Al Moayyed Tower - Bahrain
• ( Dispute Cases, Limit Increase Requests, Card Delivery Reports, Card Activaiton, Balance Enquiries, Personal Pin Set Up and Requests)
July & Aug 2010
• CitiBank Bahrain, Trainee
• Customer Service - Credit Cards
• CitiBank Main Building, Seef Area
• ( Customer Credit Card details, Updating Contact Information, Statement Requests)
July & Aug 2008
• The Bahrain Petroleum Company (Bapco), Trainee
• Financial Accounting Department
• Bapco Refinery, Sitra
• ( Materials Accountig, Invoices, Contacting Company Suppliers, Faxing and receving documents, contracts)
Additional Skills & Activities:
✍ Computer - Familiar with Microsoft Applications, Adobe Photoshop and Stata 10.0 (Economics & Econometrics Application)
✍ Skilled in preparing PP presentations and report making.
✍ Language - Fluent in English and Arabic Language.
(Bsc) Bachelor in Banking & Finance University of Wales, Bangor, United Kingdom
• Sept 2008 - June 2011 Bahrain Institute of Banking & Finance (BIBF)
• 1996-2008 Naseem International School, Riffa - Bahrain (High School Diploma)