IT Network Support
American International University
Total des années d'expérience :11 years, 1 Mois
Maintaining/Troubleshooting IT Network low voltage systems at American International University.
•Managing Incidents, Service Requests, and Change Management.
•Handling CRM issues, solution deployments & access related issues
•Managing, maintaining, and Administration of Exchange Server 2016
•Managing Messaging and Security checklists
•Troubleshooting Office 365, Outlook, Outlook Web, OneDrive, SharePoint & Mail flow issues in IronPort
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•Supporting Exchange issues for End User Computing Track with Messaging and Collaboration Team
•Installing service pack/patching according to Microsoft release.
Completed diploma course in Computer Hardware and Networking