hussam Al-Farra, Group IT Manager

hussam Al-Farra

Group IT Manager

Passing Road Company.

Location
Saudi Arabia
Education
Bachelor's degree, Computer Engineering
Experience
16 years, 4 Months

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Work Experience

Total years of experience :16 years, 4 Months

Group IT Manager at Passing Road Company.
  • Saudi Arabia - Riyadh
  • My current job since August 2022

Configuring, Monitoring, and maintaining networks and servers.
Upgrading, installing, and configuring new hardware and software to meet company objectives.
Implementing security protocols and procedures to prevent potential threats.
Creating user accounts and performing access control.
Act in alignment with user needs and system functionality to contribute to organizational policy.
Performing diagnostic tests and debugging procedures to optimize computer systems.
Documenting processes, as well as backing up and archiving data.
Developing data retrieval and recovery procedures.
Conducting regular system audits.
Keeping up to date with advancements and best practices in IT administration.
Supervising and evaluating IT department employees during the year and being a reference for IT team in the company.
Manage IT staff by recruiting, training, and coaching employees, communicating job expectations, and appraising their performance.
Providing direction for IT team members.
Preserve assets, information security and control structures.
Handle annual budget and ensure cost effectiveness.
Running and sharing regular operation system reports with sponsors and stakeholders
Managing and reporting on allocation of IT budget.
Overseeing and determining timeframes for major IT projects including system updates, upgrades, migrations and outages.

Senior IT Executive at ARAMEX International Co.
  • Saudi Arabia - Riyadh
  • January 2009 to August 2022

Managing and monitoring all installed network appliances, systems, and related
infrastructure (clou d and on premise).
Installing, configuring, testing, and maintaining network related operating
systems, applications software management tools.
Ensuring the highest levels of network connectivity and infrastructure
availability.
Provide expertise for the overall network systems infrastructure and its support.
as it relates to all IT technologies.
Troubleshooting, diagnosing, and resolving hardware, software, and other network and system problems.
Monitoring network usage and health status in compliance with security
policies.
Perform preventive maintenance.
Identifying IT security vulnerabilities in the organization’s network.
Developing and implementing a comprehensive plan to secure organization’s IT infrastructure and networking.
Keeping up to date with IT security standards and threats development.
Creating system guidelines and manuals for the organization.
Assist in IT auditor certification process.
Responsible for local organization data security and personnel security internal
control, drive employee awareness training and compliance standards for the
company.
Coordinate and/or perform penetration testing and patching.
Participate in other projects/tasks as assigned.

Secretary of sales manager at NARDEEN Lighting Company
  • Saudi Arabia
  • January 2008 to December 2008

Tasks: ✓ Ensuring that all sales manager orders, schedule meeting and daily tasks completed. ✓ Supervising all the clerical duties within a sales team or a sales department of a company. ✓ Assisting when needed for the sales team members ✓ Responsible for document management, paper file and other kinds of paperwork at the office. ✓ Building and maintaining good working relationships with customers. ✓ In charge of updating cancellations received by the company every month and looking after supply of stationery and other important supplies.

Education

Bachelor's degree, Computer Engineering
  • at American university in london
  • June 2006

Specialties & Skills

Switch Configuration
Active Directory
TROUBLESHOOTING (PROBLEM SOLVING)
NETWORK APPLIANCES
DATA SECURITY
MANAGEMENT
INFRASTRUCTURE
TECHNICAL SUPPORT
budgeting
negotiations
project management
Team Leader

Languages

Arabic
Expert
English
Expert

Memberships

Saudi Council of Engineers
  • allow me to practice my profession.
  • January 2019

Training and Certifications

ITIL4 (Certificate)
Date Attended:
August 2021
MCSA (Certificate)
Date Attended:
June 2016
MCSE (Certificate)
Date Attended:
May 2016
PMP (Certificate)
Date Attended:
November 2019
CCNA (Certificate)
Date Attended:
July 2011