Hussam Sandouk, Senior Systems and Network Engineer

Hussam Sandouk

Senior Systems and Network Engineer

COMPUTER INTEGRATED SOLUTIONS

Location
United Arab Emirates - Al Ain
Education
Bachelor's degree, Electronics
Experience
22 years, 11 Months

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Work Experience

Total years of experience :22 years, 11 Months

Senior Systems and Network Engineer at COMPUTER INTEGRATED SOLUTIONS
  • United States
  • My current job since March 2007

• Instrumental in hosting Physical and Virtual servers at the headquarters.
• Directed project implementations and fostered backup solutions.
• Architect, Design, Implement, Document and Support all aspects for the VMware infrastructure projects including SAN, networking, clustering, replication, HA, VDR, and hardware.
• Orchestrate the administration of active directory, server applications, server’s performance, resources access rights, and group policy for both the company’s internal and client networks.
• Responsible for architectural and solutions design and implementation support for all transformation projects.
• Facilitated design and implementation of LAN and WAN solutions for various clients globally.
• Established and maintained networks and handle networking devices administration.
• Delivered first-class services remotely and onsite to customers globally.
• Catered leadership, guidance, and technical expertise in all related areas.
• Established sound process for negotiating and gathered requirements and implemented IT solutions that met the established requirements and standards.
• Liaised with hardware and software vendors for initializing and upgrading projects for clients.
• Structured level-appropriates multiple tasks and prioritized work customer support requests via the ticket system.

IT Manager at FILM TRADING INC
  • Syria - Damascus
  • October 2003 to June 2006

• Streamlined the process of installing, configuring, testing, monitoring, repairing, and maintaining active directory, exchange server 2003, SQL server 2000, group policy, and resources access rights.
• Steered installation of Win 2003 Servers at HQ, branches, and sister companies.
• Resolved and assisted other staff members in issues related to network connections.
• Functioned with vendors technical support resources to resolve operating problems and track incidents.
• Channeled streamlining processes, benchmarks, and performance thresholds for the infrastructure.
• Dealt with day to day backups and ensured the systems and application software systems of the network are properly configured.

IT Manager at JALLAD INC
  • Syria - Damascus
  • October 2000 to October 2003

• Dealt with servers and stations hardware and software.
• Handle day to day administration of key infrastructure systems like Win 2000/NT4, Exchange 5.5, SQL 2000.
• Orchestrated the process of installing, configuring, upgrading all special programs related to Caterpillar.
• Supervised the installation, administration and provided operational support to all hardware and software related to servers, PCs, and network devices that connect to the corporate network.
• Facilitated network maintenance and daily backups.
• Fostered maintenance of written guidelines for IT systems.
• Provided highly available enterprise systems and/or applications
• Head and guided user documentation and training for new software/upgrades
• Catered to the repair of hardware, network and software failures.
• Initiated configuration and support procedures, system policies and technical strategies.
• Analyzed the overall state of system stability and performance.

Education

Bachelor's degree, Electronics
  • at Bachelor of Science in Electronic Engineering
  • March 2003

Specialties & Skills

Team Leadership
Windows Server 2008
VMware ESX
Disaster recovery and IIS, SUS, FTP
Microsoft Active Directory
Resolving both server and PC hardware problems.
MS SQL Server 2008/2005/2000
Microsoft Active Directory
Networking (TCP/IP, DNS, DHCP, WINS
Disaster recovery and IIS, SUS, FTP
Windows 2008/2003/2000/NT4 Server
MS Exchange 2010/2007/2003/2000/5.5 Server
VMware: ESXi/ESX/vSphere/vCenter
LAN/WAN
Anti-virus (Symantec, Eset Node32, Trend micro)
SAN, Firewalls, VPN, Access points, Switches, DSL, ISDN, Printers, etc
Symantec Backup Exec, Acronis, And MS backup utility
Blackberry Enterprise, Right fax, Safeboot, Mail meter
MS Terminal server, Citrix
Sonic wall Firewall Appliance

Languages

English
Expert
Arabic
Expert

Training and Certifications

CCENT (Certificate)
Date Attended:
March 2013
Valid Until:
March 2013
MCSE (Certificate)
Date Attended:
August 2006
Valid Until:
March 2007