Document Controller/ Executive Admin / Translator
Sharqawi Electromechanical Contracting Co.
Total years of experience :13 years, 8 Months
• Translate documents, reports, analysis and etc., from English to Arabic and Arabic to English.
• Responsible for company documents while ensuring their accuracy, quality, and integrity.
• Perform clerical tasks including but not limited to, make phone calls, setting up meeting agendas, sending memos, and reviewing incoming reports.
• Improve the communication and partnership between the company branches and departments.
• Develop connections and professional contracts between Al Sharqawi Co. and foreign companies.
• Cultivate a strong and collaborative group dynamic among colleagues by encouraging effective teamwork.
• Proficient with ARAMCO, SCECO, etc. complex websites and ordering protocols.
• Prepare weekly and monthly performance reports for the area manager.
• Read, wrote, edited and translated company documents.
• Helped secure and support main projects with USMTM (Riyadh Village) and with Al-Marai Co.
• Prepared achievement and performance reports for the general manager.
• Checked translations of technical terms and terminology to ensure accuracy and continuity throughout translated revisions.
• Provided excellent customer service while address client needs by phone and other means of communication. Provided timely correspondence.
• Developed and carried out efficient documentation and an organized filing system for the company.
• Managed and supervised multiple technical support teams.
• Interim acting floor manager during floor manager’s absences.
• Developed reports about failed customer cases, which were escalated to the floor manager.
• Oversee and support all agents to fulfill their daily, weekly and monthly quotas.
• Trained and on-boarded new sales agents.
• Directed customer inquiry calls in the sales and loan departments.
• Consistently met and exceeded monthly sales quotas before getting promoted to sales’ supervisor.
• Preparing all class materials.
• Provide classes in the professor’s absence.
• Learned professor’s strategies, methodologies and styles for instructing adults.
• Addressing various students’ needs.
• Provided personal assistance in translating Arabic to English and English to Arabic for a group of Canadian Ph.D. students.
• Translated several documents, surveys, and oral conversations pertaining to their research.
• Was able to reflect my extensive vocabulary in English and present my knowledge clearly.
• Attended all the municipality meetings and translated all related documents.
Al-Quds University 2009-2013 B.A. English Language and Literature
