Hussein Ayoub

Company Name: Back Stage - Iraq
• Provided leadership for the organization.
• Made important policy, planning, and strategy decisions.
• Developed, implemented, and reviewed operational policies and procedures
Assisted HR with recruiting when necessary.
• Prepared feasibility studies for all new projects.
• Worked with the board of directors to determine values and mission, and planned for
short and long-term goals.
• Supported worker communication with the management team.

Company Name: : BPC Holding
Position : Sales Representative
Department : Sales and Marketing

Company Name: Mrad Utilities Services
Position Meter Reading & Bill Collection and Customer Service Manager
Date started working August 1, 2019 till November 30, 2020
Tasks:
• Head of Meter Reading & Bill Collection of the Electricity in South divisions
• Head of the Customer Service departments, which includes all of the applications
submitted by subscribers…
• Responsible of the Call center
• Coordination with banks concerning deposited amounts by collectors, and then
repayment to EDL
• Coordination with EDL concerning Collection Targets
• Responsible of the Non-Technical Loss campaign in coordination with EDL
• Responsible of the Disconnection/Reconnection and the bills in arrear
• MRBC & CS Invoicing to EDL

Company Name: : Acres (Le Mall)
Azadea sister company
Position : Assistant Mall Manager (Acting as Mall Manager)
Date started working : January 2012 till July 31, 2018
Tasks:
• Ensure the daily operations of the mall are up and running as per the standards
ascertaining that the image and safety norms are sustained and applied in conformity to
set guidelines
• Oversee common, private and technical areas, parking levels, common benefit spaces
of the mall etc. in order to assure an effective and safe functioning by completing
inspection rounds
• Manage the database and relationship with the regular suppliers and contractors for
maintenance and inspection purposes, ensure updated and adequate records of history,
as well as track the diversity of applied mechanisms to evade any discrepancy, delays,
threats or cost inflation
• Ensure a proper execution of the mall policies and procedures
• Recruit, train, motivate and develop the team to ensure that the department has the
necessary skill base and that staff are optimally motivated and enabled to maximize their
potential and contribution to the company
• Lead the different outsourced utilities’/suppliers' teams on site liaising directly with
utilities supervisors to control the fulfillment of the contractual agreement in accordance
with the mall standards and set guidelines
• Following checklists in order to organize work and to take into consideration all of the
important details.
• Reviewing documents and files to ensure that all forms are accurate and complete
• Planning the daily tasks of the different utilities, and answering special requests by
different departments
• Always seeking change and improvement
• Driving the team to achieve results through motivation and effective scheduling.
• Communicating with my co-mates through outlook.
• Taking actions to prevent problems.
• Common area budget
• Enhancement budget