Hussein Bastawy

• Overseepersonnelincludingreceptionist, kitchenstaff, and office employees.
• Monitor employeeperformance and conductregularevaluations to helpimprovecustomer
service.
• Collectpayments and maintainrecords of budgets, funds, and expenses.
• Welcomeguestsoncetheyarrive.
• Resolveissuesregardinghotelservices, amenities, and policies.
• Organizeactivities and assignresponsibilities to employees to ensureproductivity.
• Create and apply a marketing strategy to promote the hotelsservices and amenities.
• Coordinate with externalpartiesincludingsuppliers, travelagencies
• Partake in financialactivitiesincludingestablishingroomrates, settingbudgets, and
assigningfunds to departments.