Team Leader
2012 Commercial Bank of Qatar
Total des années d'expérience :15 years, 9 Mois
- Analyze individual and company profile in order for us to provide personalized and specialized banking services and products(Bank accounts - Credit Card - Personal loan )
- Develop the portfolio of each team member by accompanying them during business meetings and event sponsorship to boost team performance
- Conduct team meetings to identify the strengths and weakness of the team
- Facilitate individual coaching for every team member to review individual performances
- Generate daily, weekly and monthly report required by the management
- Provides weekly and monthly business projection according to the business potential of each company
- Conducting my own company visits to source potential companies
- Meeting our existing clients to maintain the rapport that has been established
- Reviewing the accounts sourced by the team on a weekly basis to monitor the salary transfer of our clients
- Checking in Oracle if the client is blacklisted or has blacklist history using Oracle
- Endorsement of accounts and credit cards for closure for our clients who resigned or got terminated already .
- Revising the credit card application sourced by the team to identify if there is any missing documents required or any clarifications required after reviewing the customer profile, and if there is any documents required for activation and i call the customers whose cards are ready for activations .
- Doing call verification to clients before opening an account to confirm that all the details provided are accurate and check well the application before submit to make sure the customers are not using friction pens .
- Prospect relentlessly to build pipeline and build strong personal relationships with prospects
- Create reliable forecasts and be completely transparent with management on the pipeline status
- Close new business consistently at or above quota level
- Develop and execute on a strategic plan for the territory and document and distribute competitive information
- Work to develop and circulate the set of best practices that will be the foundation of this team
- Listen to the needs of the market and share insights with product and marketing teams
- Be proactive about solving problems even if it’s outside of your area and be ready to take on additional initiatives and responsibilities as they emerge
- Seek out opportunities to be a leader and do everything you can to help the company achieve its larger objectives
Sales credit card
Retain and build a trusting relationship with customers
•Interacts with existing customers to increase sales of the bank's products and services.
•Works under general supervision; typically reports to a supervisor or manager.
•Develops and maintains positive relationships with banking clients through excellent customer service.
•Addresses client inquiries and ensures their needs are consistently met
we studied : - Economics of Foreign Trade - Customs - International Marketing - Maritime Transport - Business Administration - Finance and Financial Markets. - Accounting and Auditing . - Insurance - Applied Statistics. International Organization and Diplomatic Systems.
Faculty of commerce and business administration
Economic-accounting -banks - exchange market -management-export and import -fluctuations.