Hussein El Aasar, Quality assurance and Work force Spicalest

Hussein El Aasar

Quality assurance and Work force Spicalest

amer group

Location
Egypt - Cairo
Education
Bachelor's degree, Ancient European civilization
Experience
4 years, 7 Months

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Work Experience

Total years of experience :4 years, 7 Months

Quality assurance and Work force Spicalest at amer group
  • Egypt - Cairo
  • October 2009 to February 2012

Provides - on the spot - support and guidance to team members
- Provides Customer Service & Quality Assurance training for the Contact Center Operations staff

Call center agent at Amico tech
  • Egypt - Cairo
  • October 2008 to February 2009

Amico tech is one of the international call center in Egypt,
Project LBH ( Local Biz Helper )
- Handling Customer issues and let them be informed about our new Serves ( kind of Sales also )

Call center agent at Elsolaimaneyah cite.
  • Egypt - Cairo
  • January 2007 to September 2008

Customer serves Rep, Handling customer Complaints

Education

Bachelor's degree, Ancient European civilization
  • at Ahin Shams
  • June 2010

Amico tech is one of the international call center in Egypt , Project LBH ( Local Biz Helper ) - Handling Customer issues and let them be informed about our new Serves ( kind of Sales also )

Specialties & Skills

Microsoft Word
operations
Training
Computer Skills
all Computer skills
MS Word

Languages

Arabic
Expert
English
Intermediate
Greek
Beginner
Italian
Beginner