Operations and Logistics Manager
ALsaree3 Group Ltd
مجموع سنوات الخبرة :11 years, 10 أشهر
Food and Last mile delivery apps
Achievements/Tasks
Planning the activities and tasks for all logistics and supply chain department Planning and control the essential operational requirements starting from city zoning, Fleet scheduling and traffic forecasting Find best work practices to fulfil the company requirements and expectations from supply chain management Finding the best ways to minimize the procurement cost with the same required quality Handling the day-to-day activities, Increasing the efficiency of the fleet by minimizing the over cost and maintaining the required performance Analyze and track KPIs to improve the delivery setup and overall operational performance, take customer experience to the next level Scale and maintain our rider fleet - Ensure a constant and adequate inflow of rider supply and focus on rider retention, community, and engagement Competitive Intelligence - Keep active track of competitors and stay ahead of the curve, in competitiveness and innovation. Feedback on tech product and manage roll-outs - Ensure seamless app and feature roll outs to improve operational efficiency and user (rider/ops team) experience Lead the optimization of processes and staffing for all branches, including customer & restaurant Service Match the targets as per prepared plans
B2B SaaS Platform | Logistics Innovation | Advanced Technology
Achievements/Tasks
Ensure a seamless delivery service for customers, from start to finish Dealing with drivers suppliers in proper way to get what we need to maximize the efficiency Managing the entire lifecycle for the rider from recruiting, performance management, incentives, supply, and demand planning Utilizing the GPS systems to monitor drivers and track their vehicles Scheduling the drivers using the latest technologies When I work matching the duty peak hours and market requirements Analyzing and driving our complex day-to-day logistics to ensure exceptional service levels. Along the way, ensure we have enough riders in the fleet, that supply matches demand, and that riders have all the support they need Reviewing the performance reports to get better ranking of drivers depends on their daily deliveries and feedback Determine our ability to expand geographic areas, hours of operation, a maximum distance of delivery per order, modes of delivery (eg. bikes or cars), or other innovative new ways to expand our service while maintaining our cost level and ride proposition Developing efficient driver schedules to maximize profits depends on market requirements Developing strategies for greater efficiency
RealEstate
Achievements/Tasks
Devising and maintaining ofice systems, including data management Arranging travel, visas, and accommodation and, occasionally, travelling with the manager to take notes or dictation at meetings or to provide general assistance during presentations Organizing and maintaining diaries and making appointments Experienced dealing with incoming email, faxes, and post. Often corresponding on behalf of the manager Carrying out background research and presenting findings Producing documents, briefing papers, reports, and presentations Carrying out specific projects and research Responsibility for accounts and budgets
TechnicalSolutions
Achievements/Tasks
Supervise and coordinate activities Administer salaries and determine leave entitlements Be involved in staf training and development, preparation ofjob descriptions, staf assessments, and promotions Prepare annual estimates of expenditure, maintain budgetary and inventory controls, and make recommendations to management Maintain management information systems Review and answer correspondence Provide secretarial or executive services