HR & Administration Manager
Ebdaa Digital Technology
Total years of experience :17 years, 7 Months
Software, web applications, and websites development Company. Owns the biggest platform market to buy and sell in Qatar (Mzad Qatar, Syaanh.com, Twffer.com)
- Responsible for handling all aspects of the Company's restructuring involving current and future employees.
- Build a communication strategy to outline the purpose of the restructure, as well as address concerns and reaffirm business goals to maintain employee commitment.
- Prepare a well developed job description for existing employees and candidates, that allows them to clearly understand the expectations of their roles.
- Leading the Company's hiring process and build strategic talent resources plans.
- Hire offshore freelancers to work remotely on projects through Upwork and Hub-staff.
- Introduced a modern cloud HR software to simplify payroll operations and focus on strategic ways that the HR function can help the business to grow.
- Create and implement a new company policy and procedures.
- Determine talent requirements by studying organization plans and objectives, meeting with hiring managers and studying job descriptions.
- Attract and source applicants by placing job advertisements through social media (LinkedIn and Twitter), corporate website and headhunting.
- Screen hundreds of CVs in a timely efficient manner and arriving to a shortlist of a few candidates that match the required talent.
- Refer candidates to hiring managers and coordinating schedules to interview through video conference, phone call or face to face interviews.
General contracting for buildings, public facilities and infrastructure works, high ways and roads, bridges, tunnels, operation and maintenance.
- Managed 55 direct reports and 110 indirect staff under HR / Administration Department with Projects of over 15 Billion Qatari Riyal. Supervised Information Technology Department.
- Worked with senior-level management to create fair and consistent HR policies and procedures.
- led the collaboration with CEO to plan a strategy for team restructure which reduced cost by 60%.
- Resolved personnel issues regarding human resources matters. Timely maintained 200+ case files for grievance with various departments in the State of Qatar.
- Collaborated with 16 department heads to understand their talent needs and developed initiative training program for 3000+ employees which improved retention by 70%.
- Identify staff vacancies, interview, and recruit applicants. Setting training, development, and planning programs.
- Developing, analyzing, and updating the company’s salary budget and evaluation program. Ensuring that the overall administration, coordination, and evaluation of human resources plans and programs are realized.
- Taking action when the HR Manager is not available and share in all his responsibilities.
- Completed payroll process of 54 Million Qatari Riyal per month for more than 34, 000 employees.
- Processed all salary changes stemming from increases, promotions, bonuses, pay adjustments, and relocation packages. Managed leave-of-absence programs.
- Responsible for determining, disbursing, and tracking expenses of petty cash (100, 000 Qatari Riyal).
- Chosen as the only employee from HR department to travel and hire workers from India, Pakistan, Bangladesh, Nepal, Vietnam, Cambodia, Sri Lanka, Morocco, Thailand, Philippines, Kenya, and Indonesia.
- Prepared new employees' job offers (from Middle East, Europe, Africa, America) arranged visas, joining tickets, accommodation, and transportation.
- Managed work contracts, work permits, residencies, and bank letters according to policy and federal state law regulations.
Is primarily focused on the sale of various kinds of electronic equipment, instruments, and devices for consumer, professional and industrial markets.
- Created strategies to develop and expand existing customer sales and generated monthly reports to the GM.
- Trained new employees on company customer service policies and service level standards.
- Monitored market conditions, product innovations and competitor activity, and adjusted account sales approach to address latest market developments.
- Monitored customer preferences to determine focus of sales efforts.
- Estimated and quoted prices, credit and contract terms, warranties and delivery dates.
Is responsible for education and children’s services in Lebanon, contributing to the university goal of developing the whole person on a wide range of interests, including academic majors, culture, sports, human rights, and the arts.
- Supported Department's Heads in administrative duties.
- Created presentations using Microsoft PowerPoint.