Brand Manager “The Lebanese Bakery” | Head of delivery operations “The Lebanese Bakery, Ovio, Loris
Raya Restaurants
Total years of experience :5 years, 11 Months
• Operations management, liaise with support functions and provide instructions following brand strategy.
• Plan yearly business plan including revenue forecast & P&L.
• Create delivery structure and deal with strategic service providers.
• Business development - create digital channels to generate revenue, seek potential locations, cloud kitchen model.
• Food production.
• Guest experience - enhance customer journey and ensure value proposition.
Shift management.
•Schedule.
•Training.
•Food & beverage cost and inventory control.
•Cleaning.
•Service technique - quality service.
•Guest relation management.