Commercial Director
Eagle Developments
Total des années d'expérience :17 years, 9 Mois
Complete sales cycle and finish deals by answering calls to arrange appointments / site survey / arrange contracts and review it since the deal completed
Responsible for VIP customers’ complaints and inquiries.
Associate with sales and marketing departments to create new customers’ loyalty programs.
Member of “STRATEGIC PLANING TEAM “of customer service DEPT.
Responsible for the new comers training at customer service DEPT.
member of the consulting team who created 2014’s plan &policy for Customer service DEPT.
Receiving customers' complaints and inquiries via phone and fix it .
To sell Products to customers and give them high level of service and make them satisfied and happy, to arrange reports and send it to the direct manager and the head office.
4 years working as a salesman Stationery
3 years working as a manager of mobile accessories shop-
-6 months at alef bookstores " senior customer service representative"
Graduate of the Faculty of Commerce, Ain Shams University, class of 2011