Sales Executive
Education First
Total years of experience :23 years, 3 Months
•Identifying sales opportunities and discussing benefits and key features of products effectively to acquire new business and achieve targets
•Developing and maintaining database of contacts and details of potential customers
•Meeting and presenting to prospects
•Ensuring the correct maintenance of follow-up procedures to potential clients
•Communicating with existing accounts to maintain and increase levels of business activity
•Providing online product demonstrations and technical assistance
•Following up with accounts to ensure transactions are completed in a timely fashion
•Monitoring competitor activity
•Briefing the research team to build certain areas of the database
•Build OEM and channel partner relationships, offering training through WebEx and onsite visits
•Manage pipeline and opportunities, ensuring accurate forecasting with weekly updates in CRM
•Set up evaluation accounts
•Present product web demos to prospects
•Maintain customer accounts and contacts in CRM
•Follow up on leads provided through marketing resources and OEM/channel partners
•Compile and report weekly/monthly revenues
•Reconcile quarterly revenue tracking with weekly invoice summary
•Investigate finance issues, orders with missing customer/contact info, wrong SKU, general questions
•Resolve customer recovery guarantee, data delete and recovery issues
•Administer product upgrades and term extensions as requested
•Find opportunities with existing customers pursuing existing install base
•Enter POs into CRM
•Develop new prospects and expand existing accounts
•Source new partners in the region to work with while maintaining a good relationship with existing partners
•Generate incremental revenue according to specific targets
•Conduct in-depth product presentations
•Record accurate customer data to the CRM system
•Provide high level of customer service to ensure client satisfaction
•Campaign and email marketing for the financial training division, targeting Europe and the USA
•Attending production briefing meetings to gain knowledge on financial training courses to be marketed
•Maintaining company website to ensure all upcoming courses are listed
•Responding to enquiries through the website
•Posting events and managing social media activity
•Drafting copy and producing email campaign templates
•Compiling list of relevant contacts from the database
•Using in-house software to generate targeted email campaigns
•Responding and following up to responses from the campaigns
•Email and phone contact to close deals in a timely manner
•Maintaining and cleaning of database
•Chasing payments on behalf of the finance team
•Suggesting topics for courses based on research, customer interaction and feedback
•Compiling activity reports for senior management
•Suggesting new ideas and improvements to existing channels
•Reaching set targets
Assisted with setting up events, and carried out marketing responsibilities such as distributing marketing packs, collecting delegate feedback and filming video testimonials
•Selling training courses to banks and financial service institutions in the EMEA region, the UK and USA
•Identifying sales opportunities and presenting benefits and key features of products effectively to acquire new business
•Developing and maintaining new database contacts and details of potential customers
•Ensuring the correct maintenance of follow-up procedures to potential clients
•Communicating with existing accounts to maintain and increase levels of business activity
•Lead sourcing, generation and management
•Generating business over the phone
•Developing C level contacts
•Analysing various sales and marketing reports in order to increase sales on particular products
Sourcing new materials and suppliers as well as maintaining and building relationships with existing suppliers at all stages of the procurement process. Ensured timely delivery of materials and track the full purchasing cycle, from requisition to settlement
Account management role at this mid-sized digital & interactive media agency, working on new business proposals, managing client briefs from inception to launch
Daily point of contact for customers requesting or inquiring on different products such as bank drafts, traveller cheques, back office currency, card and loan applications
Field sales and customer relationship management across retail outlets, providing Point of Sale materials to increase brand awareness
2.2 GPA