Mujtaba Syed, Head of Product Marketing

Mujtaba Syed

Head of Product Marketing

Ooredoo - Other Locations

Location
Iraq - Sulaymaniyah
Education
Master's degree, Computer Sciences
Experience
25 years, 3 Months

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Work Experience

Total years of experience :25 years, 3 Months

Head of Product Marketing at Ooredoo - Other Locations
  • Iraq - Sulaymaniyah
  • My current job since June 2021

Working with Executive Director Commercial I in-line with mission to become market leader. Driving innovation by introducing new revenue streams; shaping up verticals, products mix, services strategy and products roadmap. Imparting the vision and best practices in liaising with teams cross functional teams from Finance, RA, Technology, Procurement, Pricing, Legal & Regulatory
 Successfully productized Managed Cyber Security, Fixed Line, Datacenter and Cloud services. Activities include; value propositions, product business case approval, tariffs plans, service delivery & BAU architectures, GTM, sales toolkit, Marcom plan execution. Subsequently CVM is being managed.
 Formalized frame supply agreements as plan-B of M&A of ISP
 Planned P&L of 2021/2022 Service Revenue, EBITDA, Operating Free Cash flow, and NPS objectives
 Worked out AOP keeping the market trends, competitive landscape and cost leadership.

Head at China Mobile Group
  • Pakistan - Islamabad
  • January 2019 to June 2021

Enterprise Product Marketing & Sales
www.zong.com.pk
Under this advanced role, Strategic Business Unit (SBU) was planned and executed with no break to business as usual i.e.
supervising Product DevOps teams, continuously updating & stacking both “Off-the-shelf” and “Bespoke” solutions into
Portfolio in light of market need analysis & segment strategy. Accomplishment includes;
 Launched Integrated Datacenter & Cloud Overlay Computing group of services for Enterprise/SOHO
 Commenced the new vertical of Int’l Business Relation
 Strategized a separate Business Unit clubbing Wireline, ICT, Datacenter and Int’l business verticals
 Executed M&A of an FTTH operator to strengthen the fiber footprint
 Structured new teams (HQ & regional) for Presales, In-sales and Post-sales
 Announced incentive plans for internal (Sales teams) and external loyalty plans for blue-chip accounts
 Evaluated alternate sales channels for B2B and B2B2C by conducting intensive marketing study
 Conducted roadshows, seminars, product workshops under SBU campaign
 Secured $12.5Mn uptake in revenue with ~12% YoY growth and with decreased churn to1.2%

Sr. Manager at China Mobile Group
  • January 2016 to December 2018

Enterprise Product Marketing & Sales
www.zong.com.pk
China Mobile extended opportunity (first time ever in Pakistani telco industry) to be a pioneer professional of Fixed Line
Business (FLB) vertical over existing cellular infrastructure. Successfully strategized, planned and executed; starting from
commencement of license, utilizing the existing infra and developed new fixed product line. Other accomplishments include;
 Developed ICT Products portfolio & Managed life cycles
 Launched connectivity portfolio including DPLC, DIA, MPLS, SDWAN, VPLS generated ~$7 Million/ year
 Rolled out IP multimedia subsystem (IMS) portfolio; VPBX, CRBT, AddPush generated ~$0.5Million/year
 Generated ~$2.3 million/year through Cloud Computing & Integrated Data Centers products
 Pioneered Internet of Things products with FFM, Smart home and Safe City generated ~$0.03 million/year

Manager at China Mobile Group
  • Pakistan
  • August 2014 to December 2016

Enterprise Product Marketing & Sales
www.zong.com.pk
Opco required a Techno-Commercial professional that has grip on Portfolio Management from technical design perspective;
so that at Presales level market needs can be well mapped on Tailored Solutions/Products, as well as from commercial
planning viewpoint to build strong Brand. Being in a department at a startup stage it was critical to study the market segment
Consumers/SOHO, B2B2C, B2G & B2B (sized as LAs & MNCs) along with need analysis and competition landscaping
appropriately done. It was performed productively. Other achievements include;
 Designed product development processes, measurement driven product management techniques ensuring 4Ps
 Developed existing products improvised Go-to- Market Plans and defined Niche-driven strategies separately
 Furnished the portfolio’s almanac2015 consists of; Products’ segmentation & positioning, Month on month products’
roadmap & revenue projection along with mitigations plans such as win-backs, capitalizing POPs and loyalty programs
 Aligned teams i.e. Sales, Product, Segment, System & Process, Credit & Support and Channel to gage overall
Marketing (Departmental) KPIs not limited to revenue but encompass budgeting, bad debt management
 Performed regular Product audits and lookbacks to avoid lapse of budget and to align with AOP
 Prepared sales toolkits consisting of all major product artifacts i.e. USPs based marketing cheat sheets, Value
Proposition Canvas, Competitors Radars, Whitepapers & Datasheets, Product Collaterals

Sr. Manager at Etisalat Group
  • United Arab Emirates
  • October 2013 to August 2014

Corporate Sales & Product Marketing
www.ptcl.com.pk
Directed strategic service management across Pakistan with revenue responsibility for mega accounts through revenue
acceleration, with a team of 8 direct reports. Developed business through a Etisalat global contracts and ensured delivery of
financial targets including gross margin, turnover and OPEX. Achieved BAU OPEX plans by driving efficiencies. Major
achievements include.
 Converted exchanges into Tier-II Datacenter and launched (1st
in group) cloud services with 3rd
party partnership
 Delivered the first ever Safe City solution comprises of 15000 cameras and 1000 sites connectivity Led virtual
partners and account teams across operating companies (geographies, services and data)
 Strategized Twenty-Twenty uphill business development initiative to achieve group ambitious plans
 Supervised product development teams in HQ and supporting Sales team in zones
 Carried out complete intelligence of competitors' products
 Executed successfully the Annual Operation Planning (AOP) for 2 consecutive years

Executive Director at Business Development Domestic & International Alliances
  • January 2008 to January 2014

o \[viper.pk cloud & Etisalat partnership & later IBM cloud platform partnership with Etisalat Pakistan resulted 6Mn$
business in 2 years
o Generated $8.5Mn IoT revenue in Etisalat Pakistan; B2C stream (Quad-Play, smart homes solutions), B2G stream (Safe
City solutions, Vehicle Tax Tracker, Smart Metering, E-Education) and B2B (FMS, Industry Smart Automation)
o Achieved ~$12Million uptake by positioning the fixedline product in the suburbs of Pakistan, driving regional sales,
tapping LAs and One Belt One Road (OBOR) China global ventures.
 Originated International Business Relation (IBR) unit in China Mobile Pakistan worth of $10Mn business over cross
border (terrestrial) loop with submarine Cable Landing Station
Public
June2021 - Present
Ooredoo Group (Asiacell-Iraq)
SM/Head of B2B Product Marketing & Sales
(Managed Services, Cloud, Datacenter, Fixed, Carrier & wholesale)
www.asiacell.com
Working with

Manager Corporate Sales at Etisalat Group
  • United Arab Emirates
  • October 2008 to October 2013

& Product Marketing
www.ptcl.com.pk
Responsible for presales, solution architecting, bid management and bespoke implementation of projects. Led the strategic
service management of a number of MNC accounts and developed new propositions for consumer market along with an agile
product mix and services for enterprise customers. Major achievements include;
 Innovated and developed products to generate positive revenue and analyzed market trends
 Managed corporate services departmental budget (OPEX/CAPEX)
 Improvised legacy products for new services
 Published revamped pricing packaging & bundling
 Planned win-backs, upsell and cross sell programs and later executed

Manager Information Technology at NON-
  • January 2007 to January 2008
Computer Consultant at National Accountability Bureau
  • Pakistan
  • January 2005 to January 2007
System at Network Administrator
  • United Arab Emirates
  • January 2004 to January 2005
IT Lecturer at ITE Educational Complex
  • Pakistan - Lahore
  • January 1999 to January 2004

Delivering Lectures

Education

Master's degree, Computer Sciences
  • January 2003

Advanced Networks, Artificial intelligence, Operating Systems, Distributed Databases

Bachelor's degree, Commerce
  • at University Of The Punjab
  • January 1999

Accounting, Business Communication, Cost Accounting, Economics, Business Management

Specialties & Skills

Microsoft Access
Installation
Intranet
MARKETING
NETSCAPE ENTERPRISE SERVER
STRATEGIC
AUTOMATION
BUDGETING
BUSINESS CASE
CABLING

Languages

English
Native Speaker

Hobbies

  • Traveling